Pet Care Retail Pro — Elevate Service & Sales

Petstock Rural Pty Ltd; Melbourne; On-site; AUD 45,000 - 65,000; Full time

Job summary

Petstock Rural Pty Ltd is seeking passionate team members for our Petstock Country stores who love animals and helping customers. You will deliver exceptional service, share product knowledge, and help maintain a welcoming store environment.

You will work weekends and public holidays, lift up to 20 kg, and strive to meet sales targets while building relationships with customers and your team in a diverse, inclusive workplace.

Qualifications

• Experience in a retail environment with a focus on customer service.
• Ability to meet sales targets and provide product knowledge.
• Strong interpersonal skills and ability to build relationships with customers and team.
• Physically able to lift up to 20 kg and work on weekends/public holidays.
• Flexible and able to work in a diverse, inclusive team.

Responsibilities

• Provide exceptional customer service and memorable interactions.
• Educate customers on the best care and products for pets and livestock.
• Process sales transactions and contribute to store sales goals.
• Maintain store appearance and ensure latest stock is visible on shelves.
• Keep knowledge up to date on pet care, products, and services offered.
• Contribute to a fun, supportive, safety-conscious in-store culture.

Skills

Retail experience

Customer service

Sales mindset

Interpersonal skills

Physical fitness

Weekend availability

Job description

Petstock Rural Pty Ltd is seeking passionate team members for our Petstock Country stores who love animals and helping customers. You will deliver exceptional service, share product knowledge, and help maintain a welcoming store environment.

You will work weekends and public holidays, lift up to 20 kg, and strive to meet sales targets while building relationships with customers and your team in a diverse, inclusive workplace.