Pet Care Retail Associate — Elevate Customer Experience

PETstock Geelong Pty Ltd; Ocean Grove; On-site; AUD 48,000 - 56,000; Full time

Benefits offered by this job

Mental health support

Paid parental leave

Employee discounts

Pet-friendly benefits

Job summary

Petstock Group is seeking a motivated retail team member in Australia to deliver outstanding customer service for pets and their owners. You will educate customers on the best care and products for pets, complete sales transactions, and help maintain an engaging store environment.

Applicants should have a passion for animals, previous retail experience, strong people skills, and be available weekends. Our team values safety, teamwork, and a love for pets and people.

Qualifications

• Passion for animals and commitment to great customer service.
• Experience in a similar retail environment.
• Strong interpersonal skills and ability to build relationships with customers and team.
• Flexible with weekends and public holidays.

Responsibilities

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions.
• Educate customers on the best care and products for their pets.
• Complete memorable sales transactions, aiming to reach store sales goals.
• Maintain a high standard of store presentation and ensure stock is displayed and replenished.
• Keep knowledge up to date on pet care, products, and services.
• Contribute to a fun, supportive in-store culture and uphold safety.

Job description

Petstock Group is seeking a motivated retail team member in Australia to deliver outstanding customer service for pets and their owners. You will educate customers on the best care and products for pets, complete sales transactions, and help maintain an engaging store environment.

Applicants should have a passion for animals, previous retail experience, strong people skills, and be available weekends. Our team values safety, teamwork, and a love for pets and people.