Pest Control Service Lead - Grow Your Field Team & Impact

Commercial Pest Services; Brisbane; Vor Ort; AUD 110.000 - 150.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Company vehicle

Phone and laptop

Career development

Supportive leadership

Zusammenfassung

Commercial Pest & Hygiene Services (CPS) is seeking an experienced Service Manager to lead the Brisbane + NNSW service team of seven technicians. You’ll oversee service quality, field performance and customer satisfaction across key commercial accounts.

This hands-on leadership role requires strong pest control experience, coaching, scheduling, and a commitment to WHS compliance. You’ll recruit, train and develop your team while partnering with our sales colleagues to grow service offerings.

Qualifikationen

• Strong pest control experience, ideally in commercial environments.
• Proven experience leading or supervising a field-based team.
• Current QLD pest management licence with sensitive/high-risk authorisation desirable.
• Excellent customer service and communication skills.
• Sound understanding of compliance, documentation and audit requirements.
• Good organisational skills and comfort using technology (scheduling/pest software a plus).

Aufgaben

• Culture-driven Leadership, coaching and developing your team of pest and hygiene technicians.
• Ensuring services are delivered on time, to standard and in line with contract requirements.
• Working with our scheduling team to manage workloads, routes and productivity.
• Building strong relationships with key customer contacts and resolving issues quickly.
• Supporting customers through site audits and maintaining accurate service records and reporting.
• Conducting quality checks and field audits with your team.
• Driving safe work practices and WHS compliance.
• Recruiting, onboarding and training new technicians.
• Identifying opportunities for additional services and working with our sales team, including visiting clients and potential clients.

Kenntnisse

Pest control experience

Team leadership

Customer service

Compliance and audit

Scheduling/tech-enabled

Organisational skills

Jobbeschreibung

Commercial Pest & Hygiene Services (CPS) is seeking an experienced Service Manager to lead the Brisbane + NNSW service team of seven technicians. You’ll oversee service quality, field performance and customer satisfaction across key commercial accounts.

This hands-on leadership role requires strong pest control experience, coaching, scheduling, and a commitment to WHS compliance. You’ll recruit, train and develop your team while partnering with our sales colleagues to grow service offerings.