Personal Banking Graduate: Drive Customer Innovation

Collaw; Sydney, Melbourne; Hybride; AUD 65 000 - 75 000; Plein temps

Résumé du poste

NAB is seeking a Graduate in Personal Banking in Australia. The program offers hands-on experience, structured training, mentoring, and exposure to NAB's digital, branch, and broker channels.

Graduates will work across teams to drive customer outcomes, with opportunities to contribute to transformation initiatives and customer proposition development. The program starts in February 2028 and is based in Melbourne or Sydney.

Qualifications

• Undergraduate or postgraduate degree completed in the past three years (2025, 2026 or 2027) or due to complete by the program start.

Responsabilités

• Contribute to transformation initiatives that support strategic growth and performance.
• Help develop strategies that improve and digitise the customer experience.
• Work with product teams to analyse customer needs and market trends.
• Support the development of customer propositions and services.
• Help protect customers and colleagues by strengthening and automating controls.
• Support communication and engagement initiatives.
• Use data and analysis to identify opportunities and insights.
• Conduct research to build market and competitor understanding.
• Collaborate with teams across NAB to deliver customer-focused outcomes.
• Engage with customers and support the delivery of outstanding service at every interaction.

Formation

Undergraduate or postgraduate degree completed in the past three years or due to complete by February 2028

Description du poste

NAB is seeking a Graduate in Personal Banking in Australia. The program offers hands-on experience, structured training, mentoring, and exposure to NAB's digital, branch, and broker channels.

Graduates will work across teams to drive customer outcomes, with opportunities to contribute to transformation initiatives and customer proposition development. The program starts in February 2028 and is based in Melbourne or Sydney.