Personal Banking Advisor

Westpac Group; City of Tea Tree Gully; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Employee training

Career development

Leave options

Volunteer opportunities

Job summary

Westpac Group in South Australia is hiring a part-time Personal Banking Advisor to assist customers with accounts, payments and tailored financial solutions. You’ll build trusted relationships, deliver friendly service, and help customers navigate banking options across branches.

The role offers training, career development and a supportive team, with 29 hours per week, Monday to Friday across local branches.

Qualifications

• Experience in meeting KPI targets and delivering customer service.
• Ability to build and maintain customer relationships.
• Strong communication and time management skills.
• Willingness to learn and grow professionally.

Responsibilities

• Assist customers with opening accounts and managing finances.
• Provide guidance on Westpac products and services.
• Deliver tailored financial solutions and advice.
• Support customers to achieve banking goals.

Skills

Excellent customer service

KPI driven

Communication skills

Time management

Willingness to learn

Job description

What's the role?

A Personal Banking Advisor at Westpac is a professional who assists customers with their banking needs, offering tailored advice and solutions. They help with tasks like opening accounts, managing finances, and providing guidance on Westpac's products and services. Their role is customer-focused, aiming to build strong relationships and ensure a positive banking experience.

What do I need?

• Thrive in dynamic, fast-paced environments with variety in daily tasks.
• Proven experience in meeting and exceeding KPI targets while delivering exceptional customer service.
• Passion for building and maintaining strong customer relationships to support sales and banking needs.
• Strong communication skills and excellent time management.
• A willingness to learn and grow professionally.
• Ability to work within the Northern region or surrounding branches to Modbury (Ingle Farm, Golden Grove, Salisbury, Elizabeth)

This is a part-time position, working 29 hours per week with the hours working across Monday to Friday.

No banking experience? No problem. At Westpac, we’re committed to your success from day one. You will receive comprehensive training on our banking products and services and our supportive team will provide hands‑on guidance and resources to help you master everything you need to flourish in your new role. We’re here to empower you with the knowledge and skills to thrive and advance your career with us!

We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• A variety of leave options including Culture, Lifestyle and Wellbeing leave
• Tailored learning and development opportunities to help your grow your career within the bank
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

Create your future today

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .