Personal Assistant

TWT Property Group Pty Ltd; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

TWT Property Group Pty Ltd is seeking a highly organized Personal Assistant to support a Sydney-based principal. You will manage a busy diary across multiple time zones, own end-to-end travel, and handle personal, family, and household logistics with discretion.

The role requires Mandarin-English bilingual capability and comfort working with cross-border clients. You’ll liaise with travel agents, hotels and service providers, staying on call during trips and ensuring smooth scheduling.

Qualifications

• 3+ years' experience as an EA, PA or private/family office assistant.

Responsibilities

• Plan and manage travel for the principal, including flights, transfers and accommodation.
• Coordinate diary across multiple time zones and schedule appointments.
• Handle personal, family and household logistics and errands.
• Provide driving support and liaise with household staff and service providers.
• Translate Mandarin-English documents or communications as needed.

Skills

Mandarin-English bilingual

Diary management

Travel planning

Discretion & trusted

Job description

TWT Property Group Pty Ltd - St Leonards Park NSW

We're looking for a highly organised, discreet and proactive Personal Assistant to support a Sydney-based principal.

This is a genuine right-hand role. You'll run a busy diary across multiple time zones, own all travel end to end, keep personal, family and household logistics ticking over, and handle a steady stream of ad hoc requests. No two days look the same, and you'll be trusted to get things done without needing to be told twice.

Bilingual Mandarin-English capability is essential – a good portion of the principal's work involves Chinese-Australian clients and cross-border relationships.

What you'll be doing

Travel

• Plan and book international and domestic travel – flights, transfers, accommodation and ground logistics
• Prepare clear day-by-day itineraries with backup options
• Manage visas, entry documents and frequent flyer / loyalty program admin
• Liaise with travel agents, hotels and service providers, and resolve issues quickly when they arise
• Remain on call during trips to handle delays, changes and last-minute rescheduling
• Run the principal's diary across multiple time zones
• Schedule appointments, meetings and personal commitments
• Flag conflicts and keep the principal across what's coming up
• Confirm meetings and chase follow-ups

Personal & lifestyle

• Book medical, wellness and other regular appointments
• Handle errands, restaurant bookings, gifts and special occasions
• Look after household and property logistics
• Coordinate with household staff and other support people
• Provide driving support for the principal and/or family members when required

Family support

• Accompany children to extracurricular activities, appointments and events when required
• Coordinate children's schedules, activities and holiday programs
• Liaise with schools, tutors, coaches and other service providers
• Assist with school communications, enrolments and administrative matters
• Coordinate family travel arrangements, including children's documentation and logistics

Admin

• Track expenses and reconcile receipts
• Handle light correspondence and documents, including Mandarin-English translation
• Keep the contacts list and supplier relationships in order
• Take on ad hoc requests as they come up

About you

• 3+ years' experience as an EA, PA or private/family office assistant supporting a senior executive, founder or principal
• Fluent in English and Mandarin (written and spoken); Cantonese highly regarded
• Exceptionally organised, with strong judgement and the ability to prioritise under pressure
• Discreet and trustworthy – you'll be handling personal and commercially sensitive information
• Warm and reliable around children, with experience supporting a family highly regarded
• Confident dealing with agents, hotels, suppliers, schools and household staff
• Comfortable being contactable outside standard hours during travel periods
• Current NSW Working With Children Check and National Police Check (or willingness to obtain prior to commencement)

What's on offer

• A varied, autonomous role working directly with the principal and family
• Exposure to a diverse portfolio of businesses and a strong cross-border network
• Competitive salary commensurate with experience
• Some travel with the principal, by agreement