Perinatal Administrative Assistant - Part Time Job-Share

Women's; Melbourne; On-site; AUD 61,000 - 77,000; Part time

Benefits offered by this job

Salary packaging

Superannuation

Five weeks annual leave (pro rata)

Public transport options nearby

Job summary

The Pregnancy Day Care Administrative Assistant role at The Royal Women's Hospital is a part-time, ongoing job-share position working Thursdays and Fridays in Parkville. You will provide front-desk reception and admin support across Pregnancy Day Care and Maternal Fetal Medicine clinics and coordinate bookings.

Working closely with a multidisciplinary team, you will ensure smooth patient flow, accurate data entry and welcoming service for women and families experiencing complex pregnancies.

Qualifications

• Experience in administrative or customer service role
• Excellent communication and interpersonal skills with empathy
• Strong organisational, time-management and attention to detail
• Ability to use computerised systems and undertaking accurate data entry
• Healthcare experience and/or knowledge of Epic is desirable

Responsibilities

• Provide reception and administrative support across Pregnancy Day Care and Maternal Fetal Medicine clinics, including the Recurrent Miscarriage and Pregnancy Management Clinics
• Coordinate patient registration, appointments and bookings and maintain accurate information within Epic and relevant patient administration systems
• Respond to telephone and in person enquiries and liaise with clinical teams to support efficient patient flow and timely care
• Work collaboratively with your job-share partner and multidisciplinary team to ensure effective communication, handover and continuity of administrative processes

Skills

Customer service

Communication

Organisational skills

Data entry

Teamwork

Healthcare experience

Tools

Epic

Job description

The Pregnancy Day Care Administrative Assistant role at The Royal Women's Hospital is a part-time, ongoing job-share position working Thursdays and Fridays in Parkville. You will provide front-desk reception and admin support across Pregnancy Day Care and Maternal Fetal Medicine clinics and coordinate bookings.

Working closely with a multidisciplinary team, you will ensure smooth patient flow, accurate data entry and welcoming service for women and families experiencing complex pregnancies.