People Operations SME

Australian Broadcasting Corp.; Sydney; On-site; AUD 60,000 - 90,000; Part time

Job summary

Australian Broadcasting Corporation in Sydney is seeking a People Operations SME to lead Core HR and UX-focused process redesign for an SAP SuccessFactors transformation as part of a 12-month contract. You will map current HR processes, validate data and drive change across hire-to-retire lifecycle.

You will partner with P&C leadership, manage stakeholder workshops, data migration, training and go-live readiness, ensuring a smooth transition to new HR and payroll platforms.

Qualifications

• Extensive Core HR/HR operations experience and knowledge of hire-to-retire processes.
• Strong UX/EX-led HR process redesign experience to shape target-state workflows.
• Excellent data validation, stakeholder engagement and change management skills.

Responsibilities

• Lead current-state Core HR process mapping from hire to retire with an external specialist.
• Drive HR/UX redesign to improve end-to-end employee and manager experiences and reduce manual work.
• Validate people data and support gap analyses, workshops and change impact assessments.
• Advise leadership on HR process and operating model decisions and partner on hand-offs with Payroll specialists.
• Define and own People & Culture requirements for the RFP and business case inputs.
• Review solution design during implementation and lead testing, data validation and training.
• Oversee data cleansing, migration validation and business readiness for P&C teams.
• Manage cutover, go-live readiness, hypercare and handover to BAU; maintain live services.

Skills

Core HR operations

HR process redesign

Stakeholder engagement

Data validation

UX/EX design

Change management

Tools

SAP SuccessFactors

Job description

Australian Broadcasting Corporation – Sydney NSW

1d ago , from Australian Broadcasting Corporation ABC

• 12-month contract, part-time role (22.8 hours/week)

About the ABC

The ABC is Australia's most trusted and independent source of information, conversation, culture and stories. With more than 4,500 employees from diverse backgrounds in more than 60 locations across Australia and overseas, we create, curate and deliver high-quality content that informs, entertains and connects the nation.

About the Role

This is a fantastic opportunity to bring your People Operations expertise to the ABC's HR and Payroll Modernisation transformation program, which will transition the ABC's current HR and Payroll environment to SAP SuccessFactors.

Sitting within the program project team and reporting to the People & Culture Project Lead, you'll provide People Operations subject matter leadership and advice to the program's Discovery phase. You'll lead current-state process mapping and key HR and user experience (UX) process redesign across the hire-to-retire lifecycle, as well as the validation of data, integrations and processes that will impact operational delivery.

You'll also advise the P&C Project Lead and program governance on key HR process and operating model decisions, for which P&C is accountable in Discovery. As the program moves into implementation, you'll help bring the redesigned processes to life through design and experience review, testing, data migration, training, go-live and handover.

If you're a HR specialist ready to help modernise the ABC's HR and payroll platforms, we'd love to hear from you.

What You'll Be Doing

• Leading the mapping and validation of current-state Core HR processes across the employee lifecycle (hire-to-retire), in collaboration with the external specialist.
• Heading up HR and UX process redesign to shape target-state workflows, with the end-to-end employee and manager experience at the core and a focus on reducing manual work and increasing self-service.
• Owning the validation of people data and process information, while leading People & Culture input to the gap analysis, stakeholder workshops and change impact assessment.
• Advising the P&C Project Lead and program governance on Core HR process and operating model decisions, while partnering with the P&C Senior Payroll Project specialist on hand-offs and the enterprise agreement and policy provisions that drive Core HR and Payroll rules.
• Defining and owning People & Culture requirements for the implementation partner RFP, including recommended operating and support model, key user touchpoints, employee data, workflows, access and reporting, plus input to the Implementation Business Case.
• During implementation, reviewing solution design, defining business rules and test scenarios, and leading People Operations testing, user acceptance testing and data validation.
• Heading up people data cleansing, migration validation and People Operations business readiness, while designing and supporting end-user training for P&C teams, managers and employees.
• Leading cutover, go-live readiness, hypercare and the handover to business-as-usual, while keeping live People Operations services accurate and continuous throughout transition.
• Building and maintaining strategic relationships with P&C, P&T and program stakeholders.

About You

• Relevant tertiary qualifications or demonstrated equivalent skills, knowledge and experience.
• Significant Core HR or HR operations experience, highly advanced knowledge of hire-to-retire processes, and an excellent understanding of workplace relations, employer obligations and ABC enterprise agreements.
• Expert-level experience leading complex HR process redesign with a focus on UX and EX, backed by well-developed analytical and data validation skills.
• Experience leading or significantly contributing to HR platform implementation or transformation projects, plus strong working knowledge of SAP SuccessFactors Employee Central or a comparable HRIS (or the ability to build it quickly).
• Strong communication, negotiation and stakeholder engagement skills, the ability to lead by example and experience building an inclusive culture where diversity is valued.
• Exceptional organisational skills to balance project and business-as-usual responsibilities and meet agreed timelines, plus the capacity to contribute to strategy, policy and operating model design.

Position Description:

50072605 PEOPLE OPERATIONS SME.pdf

For further information on this position please contact Jamie Nedved, Recruitment Lead via email ************@abc.net.au

In line with our focus on diversity, applications are strongly encouraged from Indigenous Australians, people from a range of cultural and linguistic backgrounds, people with disability and LGBTIQA+ individuals. The ABC also aims toachieve a gender-balanced workforce.

If you require recruitment or selection information in an alternative format, or need adjustments or accessibility support, please email *************@abc.net.au

For more information on inclusive employee networks within the ABC please refer to the ABC Life page on LinkedIn.

For more information on working at the ABC visit ABC Careers.