People & Culture Admin & Compliance Specialist

Pro Av Solutions (Qld); Mackay Regional; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Salary Sacrifice options

Discount Store access

Job summary

Enabling Pathways is a not for profit organisation delivering trauma informed residential care and outreach services to young people across Queensland. The Business Support Officer – EP Youth in Mackay will support day-to-day administration, compliance and operational coordination of Child Safety services, providing high quality secretarial support and maintaining records with confidentiality.

This role helps ensure efficient service delivery and strong governance.

Qualifications

• Previous experience in administration or business support roles.
• Experience coordinating records, schedules and meetings.
• Experience handling confidential information.
• Experience supporting recruitment, onboarding or compliance processes.
• Experience in regulated or service-based environments is desirable.
• Experience using business systems and maintaining electronic records.

Responsibilities

• Provide high quality administrative and secretarial support to the Area Manager, Executive Manager of EP Youth and other leaders as required.
• Act as a point of contact for Child Safety management, responding to or directing incoming communications and enquiries appropriately.
• Manage calendars, appointments, meetings, schedules and travel arrangements as required.
• Monitor, organise and respond to emails and correspondence to support effective communication and time management.
• Prepare correspondence, reports, presentations, meeting materials and other documentation.
• Attend meetings where required, take accurate minutes and coordinate follow up actions.
• Maintain accurate and up to date records, files, registers and databases in accordance with privacy and confidentiality requirements.
• Support recruitment, onboarding and induction processes, including coordinating documentation, compliance checks, interviews and commencement activities.
• Maintain accurate recruitment, onboarding and employee compliance records.
• Use company systems and software efficiently to support administrative and operational processes.

Skills

Strong administrative and organised

Excellent attention to detail

Strong written and verbalcommunication

High level computer literacy

Microsoft Office proficiency

Ability to manage multiple priorities

Tools

Microsoft Office

Job description

Enabling Pathways is a not for profit organisation delivering trauma informed residential care and outreach services to young people across Queensland. The Business Support Officer – EP Youth in Mackay will support day-to-day administration, compliance and operational coordination of Child Safety services, providing high quality secretarial support and maintaining records with confidentiality.

This role helps ensure efficient service delivery and strong governance.