People Advisor

Auto & General Insurance; Brisbane; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Bonus eligibility

Volunteer days

Learning & development

Job summary

Auto & General Insurance in Brisbane's Toowong office is seeking a People Advisor to support tactical and strategic People plans. You’ll work with the Senior People BP to deliver ER case management and data-driven insights across the People & Culture program.

You’ll coach leaders, contribute to annual and cyclical HR activities, and help enhance processes, reporting, and employee relations across the P&C operating service level.

Qualifications

• 1–2 years HR generalist or ER/IR experience, preferably in a fast-moving environment.
• Confident and influential communicator with ability to engage effectively with all leadership levels.
• Ability to balance conflicting priorities within a changing environment.
• Commercial acumen, high attention to detail and ability to analyse data and provide actionable insights.

Responsibilities

• End-to-end employee relations case management.
• Delivery of strategic and cyclical People plans and activities.
• Coach leaders on ER processes, including live cases.
• Create and maintain monthly divisional HR/ER reporting packs and provide insights.
• Collaborate with Senior People BP and Centres of Excellence.
• Support HR processes and programs to increase leader capability.

Skills

Strong communication

Data analysis

Stakeholder management

Adaptability

Education

Tertiary qualification in HR or related field

Tools

HRIS systems

Job description

• Location 9 Sherwood Road,Toowong, QLD, 4066,Australia
• Job Category Professional

Contact information

• Contact Phone .

The Role

Working as part of the Corporate People Business Partner team, the People Advisor supports the delivery of tactical and strategic people plans of the business. The People Advisor works closely with the Senior People Business Partner to deliver and lead key initiatives in the People Plan. The People Advisor will contribute to delivery of the broader Corporate and People & Culture strategic program of work (PoW) by supporting cyclical P&C activities, retrieval and collation of data and insights for use by the Senior People BP/business stakeholders, as well as other P&C processes, underpinning the effective people strategy decisions that are made by the business.

Additionally, a core component of this role is end to end employee relations case management supporting leaders and employees across their relevant P&C operating service level. The People Advisor will advise on employee and industrial relations issues, using their technical and professional skills and knowledge to deliver a professional and efficient case management service, ensuring that performance, conduct and absence matters are managed in line with A&G policy and processes and within the A&G risk tolerance.

Position Accountabilities

The People Advisor will be responsible for supporting the delivery of the Departmental and P&C PoW. This includes both strategic and cyclical programs including, but not limited to:

• Employee Relations Case Management
• Annual People cyclical activities
• General People Advisory and Support
• Coaching and Team Development
• Reporting and Metrics
• Deliver effective end to end employee relations (ER) case management and resolve ER issues at the appropriate P&C operating service level.
• Coach leaders on ER processes, including during live cases, in order to provide in the moment capability uplift.
• Work collaboratively with the Senior People BPs ensuring that the BP team is informed, as appropriate, on case management updates.
• Work closely with the Senior BP in support of the delivery of the annual people plans and cyclical activities such as (but not limited to):
• Business projects that have a people / HR impacts and requirements
• A&G-wide / P&C strategic PoW
• Support to unplanned activities requiring HR support (e.g. claims events, BCP activity).
• Partner and engage with internal P&C Centres of Excellence.
• Support business leaders on Business Case/UKG (IARC) processes (preparation to approval), including HRIS workflow and remuneration data, with guidance from Senior People BP/Head of People BP.
• Oversee the provision of general employee or leader queries arising from the MyHR Inbox or via direct contact; coaching the team if and when required.
• Create and maintain monthly and ad-hoc divisional HR/ER reporting packs and provide insight and analysis, in addition to ad hoc requests for data, to support / influence people decisions made by relevant stakeholders.
• Play an active role in developing and continually reviewing HR processes and programs, including but not limited to: conduct and performance management and coaching, absence and other case management processes with the intention to increase leader capability.

What experience you’ll bring

• Tertiary qualification in HR, Business, or a related field (preferred).
• Minimum 1-2 years of HR generalist or ER/IR specific experience, or equivalent experience - preferably in a fast-moving environment.
• Confident and influential communicator with an ability to engage effectively with all leadership levels.
• Ability to balance conflicting priorities within a changing environment.
• Commercial acumen, high attention to detail and strong ability to synthesise information, analyse data and provide actionable insights.

Location –Toowong

Close to a variety of public transport and easy parking options, the Toowong office has excellent end of trip facilities (including secure bike storage and showers), outdoor spaces and plenty of modern collaborative areas to work and connect with colleagues.

Conveniently based at Toowong Village tower with views of the mountains and the Brisbane River, our location is only 4 km from the city and provides access to retail, restaurants and other amenities.

The benefits of working at A&G

• Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
• Work flexibility - with options to work from home up to two days per week.
• Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
• Grow with us - we’ve got learning and professional development opportunities to suit everyone.
• Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
• Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
• Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
• Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer!

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.