Penrith Sushi Store Manager — Lead & Grow Team

nan; Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Competitive salary + super

Full-time position (38 hours/week)

Established Australian brand network

Supportive team environment

Job summary

Sushi Hub is seeking an experienced Retail Manager for our Penrith store. This full-time role requires hands-on leadership, strong customer service focus and solid operational management skills to drive daily store performance.

You’ll oversee staff across FOH and kitchen, manage inventory and budgeting, ensure food safety and brand standards, and deliver top-tier customer experiences in a fast-paced environment.

Qualifications

• Diploma-level qualification or higher.
• At least one year of relevant experience in a similar retail management role within fast-food/food retail/hospitality.
• Sound knowledge of Japanese cuisine, sushi products, food handling and safety standards.
• Strong leadership, communication and staff management skills.
• Stock and cost control knowledge.
• Ability to work across a rotating roster.

Responsibilities

• Overseeing daily store operations and ensuring cleanliness, presentation and compliance with brand and food safety standards.
• Recruiting, training, rostering, supervising and managing kitchen and FOH staff across extended hours.
• Monitor staff performance, provide feedback and identify training needs.
• Control inventory, place stock orders and manage wastage to protect product quality and costs.
• Lead the team to deliver high-quality customer service and promptly resolve inquiries and complaints.
• Ensure compliance with WHS, food safety and regulatory requirements with store inspections.
• Prepare and manage the store's operational budget and cost-control measures.
• Oversee cash handling and reconcile daily sales.

Skills

Leadership

Staff Management

Customer Service

Operations Management

Cost Control

Food Safety

Roster Management

Communication

Education

Diploma or higher

Job description

Sushi Hub is seeking an experienced Retail Manager for our Penrith store. This full-time role requires hands-on leadership, strong customer service focus and solid operational management skills to drive daily store performance.

You’ll oversee staff across FOH and kitchen, manage inventory and budgeting, ensure food safety and brand standards, and deliver top-tier customer experiences in a fast-paced environment.