Payroll Specialist

Pandora; North Sydney Council; Hybrid; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Hybrid working arrangements

Birthday leave

Learning and development opportunities

Healthcare benefits

Staff discount on Pandora products

Career development within a global org

Supportive team culture

Job summary

Pandora is seeking a Payroll Specialist to deliver accurate, compliant payroll services and provide exceptional employee experience across Australia and New Zealand.

You will manage payroll data, collaborate with HR and stakeholders, and identify automation opportunities to improve efficiency while ensuring confidentiality and strict deadlines.

Qualifications

• 3–5 years' payroll experience in a high‑volume environment.
• Bachelor's degree in HR, Finance, Business or related field preferred.
• Proven end‑to‑end payroll processing experience.
• Experience using Dayforce, Preceda or SuccessFactors.
• Working knowledge of Microsoft Office.
• Knowledge of Australian and New Zealand payroll legislation.
• Strong attention to detail and data accuracy.
• Ability to manage priorities and meet deadlines.
• Confidential handling of employee information.

Responsibilities

• Collect, organise and validate payroll data from stores and internal departments.
• Process fortnightly payroll end‑to‑end for Australia and NZ with compliance.
• Support payroll across New Zealand and Central regions.
• Ensure payroll deadlines, month/year end processing, superannuation and payroll tax submissions.
• Review outputs for overtime, allowances and deductions.
• Submit GL reconciliation and accruals to Finance.
• Act as trusted advisor for payroll inquiries and guidance.
• Collaborate with HR and Workforce Planning to improve payroll data and outcomes.
• Drive continuous improvement with AI, automation and data insights.

Skills

Analytical skills

Attention to detail

Discretion

Prioritization

Education

Bachelor's degree in HR, Finance or Business

Tools

Dayforce

Preceda

SuccessFactors

Microsoft Office

Job description

The Payroll Specialist is responsible for delivering accurate and compliant payroll services, providing an exceptional employee experience, managing payroll vendors and key stakeholders, and driving data insights, process improvements, and operational excellence across payroll operations.

What You'll Be Doing

Payroll Processing & Compliance

• Collect, organise, and validate payroll data from stores and internal departments, ensuring accuracy before submission to the payroll system.
• Accurately process fortnightly payroll from start to finish, ensuring compliance across Australian Retail.
• Support New Zealand and Central payrolls.
• Ensure payroll deadlines are met, including month and year end processing, superannuation and payroll tax submissions.
• Review payroll output reports to ensure correct processing of variables such as overtime, allowances, and deductions.
• Submission of GL reconciliation and accruals to Finance

Employee Experience

• Act as a trusted advisor to employees, providing expert guidance on payroll inquiries.
• Develop clear and engaging communication strategies to enhance employee understanding of payroll processes
• Collaborate with HR, Workforce Planning, leadership, and the wider office team to improve the overall employee experience.

Vendor & Stakeholder Management

• Manage relationships with payroll providers, ensuring seamless service delivery.
• Partner with internal teams to implement new payroll initiatives.
• Collaborate closely with the Workforce Planning (WFP) team to support accurate workforce data, reporting, roster-related processes, and payroll outcomes.
• Partner with managers and stakeholders to provide guidance and education on payroll processes, policies, legislative requirements, and best practices, ensuring consistent understanding and compliance across the business.

Data, Analytics & Process Improvement

• Analyse payroll utilization trends, employee feedback, and compliance risks to drive continuous improvement.
• Support process reviews and implement technical solutions to enhance efficiency and accuracy.
• Ensure payroll systems and processes align with business objectives and employee needs

Identify and implement continuous improvement opportunities through AI, automation, and digital solutions, leveraging data insights to improve operational efficiency, compliance, reporting, and decision-making.

About You

You will bring:

• 3-5 years' payroll experience in a high-volume environment.
• Bachelor's degree in Human Resources, Finance, Business or a related field preferred; equivalent experience will also be considered.
• Proven end-to-end payroll processing experience.
• Experience using Dayforce, Preceda, SuccessFactors highly desirable
• Working knowledge of Microsoft office suites
• An understanding and interest in AI Powered Assistant e.g Co-pilot
• Experience managing payroll compliance and legislative requirements.
• Experience working with payroll providers and external stakeholders.
• Working knowledge of Australian payroll legislation, awards and compliance requirements.
• Knowledge of New Zealand payroll legislation (highly desirable).
• Strong understanding of the General Retail Industry Award (GRIA) and National Employment Standards (NES).
• Excellent attention to detail and commitment to payroll accuracy.
• Strong analytical and problem-solving skills.
• The ability to manage competing priorities and meet strict deadlines.
• High levels of discretion and confidentiality when handling sensitive employee information.

What's In It For You?

We are the largest jewellery brand in the world and our people are an integral part of our success. Our commitment to unforgettable career progression is just the start.

We Offer

• Generous staff discount on all Pandora products
• Birthday leave and a birthday gift
• Learning and development opportunities
• Health care benefits
• Hybrid working arrangements (3 days in the office, 2 days working remotely)
• Career development within a global organisation
• A supportive and collaborative team culture

Why Pandora?

If you DREAM, DARE, CARE and DELIVER, Pandora could be the perfect place for you.

Join a global brand where you'll have the opportunity to make a real impact, influence how payroll services are delivered, and help create an exceptional employee experience. You'll be supported by a collaborative team, industry-leading benefits and genuine opportunities for career development on a global scale.

Pandora's recruitment procedures are designed to be transparent and fair for all candidates. We encourage applications from all backgrounds and are committed to creating an inclusive workplace free from bias and discrimination.

If you require reasonable adjustments during the recruitment process, please let us know as soon as possible.