Payroll Assistant

QIC Career Site New; Brisbane; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

QIC Career Site New is seeking a Payroll Assistant to join our collaborative payroll team and support end-to-end payroll operations across multiple countries and jurisdictions. This role suits someone with payroll administration experience who enjoys working with complex, high-volume data and exploring AI-driven improvements.

You’ll liaise with internal stakeholders and external payroll providers, ensuring accurate, compliant payroll delivery.

Qualifications

• Experience in payroll administration across multiple countries.
• Strong Excel skills and ability to validate data and produce reports.
• Attention to detail and data confidentiality.
• Ability to work to deadlines in a structured environment.

Responsibilities

• Support global payroll processing across multiple countries.
• Maintain payroll reports for end-of-month and end-of-year processes.
• Respond to payroll queries from employees and stakeholders across regions.
• Maintain attention to detail when handling sensitive payroll data.
• Assist with payroll system testing, upgrades and enhancements.
• Identify opportunities to streamline processes using AI and automation.
• Support documentation, templates and standardized reporting to strengthen governance.

Skills

Payroll administration

Excel proficiency

Attention to detail

Communication skills

Team collaboration

AI & automation interest

Tools

Payroll software

Job description

• Locations Level 28, 360 Queen Street, Brisbane, Queensland, 4001, AU (Hybrid)

Job Description

About the role

We’re looking for a Payroll Assistant to join our collaborative payroll team and support payroll operations across multiple countries and jurisdictions. This role is ideal for someone with payroll administration experience who is keen to build on their exposure to global payroll environments and enjoys working with complex, high-volume data.

You’ll play a key role in supporting end-to-end payroll processes, liaising with internal stakeholders and external payroll providers, and ensuring payroll data is accurate, compliant and delivered on time across multiple regions. If you enjoy working with data, thrive in a detail-oriented environment, and are excited by the potential of AI and technology to enhance payroll operations, we'd love to hear from you.

Key responsibilities:

• Support global payroll processing activities across multiple countries, including data validation, reporting, payroll calculations and reconciliations.


• Maintain payroll reports, including end‑of‑month and end‑of‑year support.


• Respond to payroll queries from employees and stakeholders across different regions with accuracy and care.


• Maintain strong attention to detail when handling sensitive payroll and employee data.


• Assist with payroll system testing, upgrades and enhancements.


• Identify opportunities to streamline processes and improve efficiency, including using AI and automation tools.


• Support documentation, templates and standardised reporting to strengthen controls and governance.

About you

You will be someone who actively engages with the team, with a passion for working collaboratively, streamlining processes and ensuring data is accurate. You will likely have:

• Experience in payroll administration, ideally supporting multiple countries or international payroll operations.


• Exposure working with global payroll legislation, taxation or compliance requirements across different jurisdictions.


• Exceptional attention to detail, with a commitment to accuracy, confidentiality and data integrity.


• Comfortable working to deadlines in a structured, process‑driven environment.


• Strong Excel and system skills, including data validation, reconciliations, reporting and analysis.


• A proactive, positive and solutions-focused approach, with a genuine desire to deliver great service.


• An interest in leveraging AI, automation and emerging technologies to improve payroll operations and employee experience.


• Strong communication and interpersonal skills, with the ability to work effectively both independently and as part of a team.