Payroll Administrator

MacKillop Family Services; City of Melbourne; On-site; AUD 50,000 - 59,000; Full time

Benefits offered by this job

SCHADS pay scale

Salary sacrifice up to $18,550 per yr

Wellbeing support services

Sanctuary Model underpinning values

First Nations career pathways

Aboriginal Staff Network Ngindaay Guum

Job summary

MacKillop Family Services is seeking a Payroll Administrator to join our Payroll team. This role supports accurate, timely, and compliant payroll delivery across the organisation and provides high quality administrative support, updating employee records and responding to payroll inquiries.

You will review payroll documentation, assist with processing activities, and help resolve discrepancies while maintaining confidentiality and delivering excellent service in a fast-paced environment.

Qualifications

• Demonstrated administration experience, preferably within a Payroll, Human Resources, or Finance environment.
• Exceptional attention to detail and a strong commitment to accuracy.
• Proven ability to prioritise competing tasks and manage multiple deadlines effectively.
• Strong verbal and written communication skills.
• Excellent customer service and stakeholder management capabilities.
• Demonstrated ability to maintain confidentiality and handle sensitive information appropriately.
• Intermediate to advanced Microsoft Excel skills.

Responsibilities

• Review payroll related documentation, including leave forms, medical certificates, and statutory declarations, to ensure accuracy and compliance
• Accurately enter, maintain, and update employee payroll information
• Assist with payroll processing activities in line with payroll schedules and deadlines
• Respond to payroll enquiries from employees and managers in a timely and professional manner
• Maintain accurate employee records and payroll documentation
• Assist in identifying and resolving payroll discrepancies
• Maintain payroll files, records, and supporting documentation
• Assist with payroll correspondence and document preparation
• Support audit activities and payroll related information requests

Skills

Administration

Attention to detail

Prioritisation

Communication

Customer service

Confidentiality

Independent work

Tools

Microsoft Excel

Job description

About The Role

Are you a highly organised administrator with a passion for accuracy, customer service, and supporting critical business functions? Do you thrive in a fast-paced environment where attention to detail and collaboration make a real difference?

MacKillop Family Services is seeking a Payroll Administrator to join our Payroll team. This role plays an important part in supporting the accurate, timely, and compliant delivery of payroll services across the organisation.

Working within the Payroll team, you will provide high quality administrative support, review payroll documentation, respond to enquiries, maintain employee records, and assist with payroll processing activities. This is an excellent opportunity for someone who enjoys working with systems, managing competing priorities, and contributing to a positive employee experience through exceptional payroll administration.

If you're looking for a role where your attention to detail and commitment to service excellence will have a meaningful impact, we'd love to hear from you.

What We Offer At MacKillop

• SCHADS (Level 2-3) $36.22– $43.42 PH – Dependent on qualifications & experience
• More money in your pocket – salary sacrifice up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Wellbeing that matters - Free, confidential support for mental, physical, financial and social wellbeing.
• Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.
• First Nations career pathways – Warrungarli Strategy supporting recruitment, retention and professional development
• Community & connection – Opportunity to join Ngindaay Guumaldanha, our Aboriginal Staff Network

In This Role, You’ll

• Review payroll related documentation, including leave forms, medical certificates, and statutory declarations, to ensure accuracy and compliance
• Accurately enter, maintain, and update employee payroll information
• Assist with payroll processing activities in line with payroll schedules and deadlines
• Respond to payroll enquiries from employees and managers in a timely and professional manner
• Maintain accurate employee records and payroll documentation
• Assist in identifying and resolving payroll discrepancies
• Maintain payroll files, records, and supporting documentation
• Assist with payroll correspondence and document preparation
• Support audit activities and payroll related information requests

This is a full-time, fixed term (ending November 2027) position, based within our Payroll Team, reporting to the Payroll Manager.

Key Selection Criteria

To be successful in this role, you will have:

• Demonstrated administration experience, preferably within a Payroll, Human Resources, or Finance environment
• Exceptional attention to detail and a strong commitment to accuracy
• Proven ability to prioritise competing tasks and manage multiple deadlines effectively
• Strong verbal and written communication skills
• Excellent customer service and stakeholder management capabilities
• Demonstrated ability to maintain confidentiality and handle sensitive information appropriately
• Intermediate to advanced Microsoft Office skills, particularly Excel
• The ability to work independently while also contributing positively within a team environment

You Must Have

• A valid Driver’s Licence
• A valid Working with Children Check
• A satisfactory Criminal History Check (paid by MacKillop)

Our Commitment

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that we continue to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.