Payments Delivery Coordinator (6-Month Contract)

Viva Energy Australia

Adelaide

On-site

AUD 90,000 - 120,000

Full time

14 days+

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Job summary

Viva Energy Australia is seeking an IT Delivery Coordinator in Adelaide for a 6-month fixed-term contract. Reporting to the Payments Platform Lead, you will coordinate delivery of critical payments initiatives, ensuring timely delivery and budget adherence.

Responsibilities include reporting, scheduling, risk/issue management, escalation support, and stakeholder communications. You will build relationships and translate business needs into technical solutions in a fast-paced tech environment.

Qualifications

Ability to develop/update process documentation.
Experience in complex enterprise IT Service Delivery environments.
Experience dealing with third party-provided services.
Pragmatic, flexible and able to negotiate with diverse teams.
Effective communication and customer advocacy.
Knowledge of ITSM tools and automation/orchestration (desirable).

Responsibilities

Payments Solution Delivery and Program Management: manage delivery of payments solution with accountability and timely implementation.
Governance: support communications and forums with key stakeholders.
Communications Management: deliver communications for projects and BAU activities to showcase work and support delivery.
Incident and Risk Management: manage payments incident catalogue and post-incident actions and reports.
Change Management: ensure changes follow the Change Management Process from planning to adoption.
Problem Management: handle problems identified within payments and ensure follow-up resolutions.
Address and resolve customer requests, escalations, or high-priority incidents.
Translate business challenges into technical solutions for the organization.