Patient Support Officer

Queensland Health; Redcliffe; On-site; AUD 39,000 - 47,000; Full time

Benefits offered by this job

Career development

Flexible working

Salary packaging

Enhanced superannuation

Job summary

Queensland Health's Redcliffe Hospital is seeking a Patient Support Officer to assist with patient movement, transport patients by bed/trolley/wheelchair, and help maintain clinical and non-clinical areas in line with infection prevention standards.

This casual, hands-on role also covers hospital cleaning, waste and linen management, and supporting clinical staff to provide safe, high-quality patient care, while upholding Metro North Health values.

Qualifications

• Comply with procedures, policies and standards impacting the role.
• Complete mandatory training and follow directions appropriate to the position.
• Assist clinical staff in patient handling and safe movement.
• Support patient care tasks and transport patients under clinical direction.

Responsibilities

• Assist clinical staff in patient positioning and handling using appropriate techniques.
• Transport patients by bed, trolley or wheelchair across the facility.
• Maintain cleanliness in clinical and non-clinical areas per infection prevention standards.
• Support waste and linen management and equipment transportation.

Job description

Casual opportunities available to provide essential support services that contribute directly to the comfort, safety and wellbeing of patients, visitors and staff.

About the role

As a Patient Support Officer, you will play an important role in supporting the delivery of safe, high-quality patient care at Redcliffe Hospital. This hands-on role combines patient support, hospital cleaning, waste and linen management, and equipment transportation duties. You will assist clinical staff with patient movement and positioning, safely transport patients throughout the facility, and ensure clinical and non-clinical areas are maintained in accordance with Queensland Health infection prevention and environmental cleaning standards.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Comply withand utilise procedures, policies, regulations,standardsand duty statementswhichimpactupon the position, including contemporaryHumanResourceManagementRequirements andPractices,WorkplaceHealth andSafety, Code of Conduct,EqualEmploymentOpportunity andHealth Equity and Racism.
• Compliance with all Metro North Health Mandatory Training requirements, participation in in-service training as required, and tocomply withall directions that arecommensuratewiththe002 level as outlined in theQueensland HealthOperational Services Manual.
• Assistclinical staff in the positioning of patients utilisingappropriate PatientHandling Techniques and undertaking the tasksunder the direction andsupervisionof a clinical staff membersuch as lifting,turningand mobilising patients.
• Assisthealthcare professionals in the provision of patient care associated with the delivery ofpatientsupport services by performing a range of basic non-professional tasks and transporting of patients under clinical direction from one area to another using bed,trolleyor wheelchair.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careers

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.