Patient Services Coordinator — Hospital Admin

St Vincent's Health Australia; Sydney; On-site; AUD 39,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Salary packaging

Maternity excellence

Robotic surgery hub

Oncology research

Nursing scholarships

Fitness & health benefits

Paid study leave

Job summary

St Vincent’s Health Australia’s Mater Hospital in North Sydney is seeking a Patient Services Officer on a casual basis to join the Patient Services team. The role covers a broad range of administrative duties across bookings, reception, switchboard and admissions, with a focus on patient information accuracy and high standards of service.

You will contribute to data integrity, support the Supervisor/Manager, and deliver patient-centred care over the phone and in person, with a flexible 7-day

Qualifications

• Experience in data entry and attention to detail is desirable.
• Ability to work a flexible 7-day roster with no set days or shift hours.
• Knowledge of hospital admission and discharge processes is advantageous.
• Experience in health administration and medical terminology is desirable.

Responsibilities

• Provide administrative duties across the hospital including bookings, file prep, switchboard, admissions and reception.
• Ensure data integrity and accuracy in patient information systems.
• Deliver patient-centred care with high levels of customer service in person and over the phone.
• Assist with other administrative duties as directed by your Supervisor/Manager.

Skills

Data entry

Administrative duties

Switchboard

Customer service

Job description

St Vincent’s Health Australia’s Mater Hospital in North Sydney is seeking a Patient Services Officer on a casual basis to join the Patient Services team. The role covers a broad range of administrative duties across bookings, reception, switchboard and admissions, with a focus on patient information accuracy and high standards of service.

You will contribute to data integrity, support the Supervisor/Manager, and deliver patient-centred care over the phone and in person, with a flexible 7-day