Patient Services Assistant

Eastern Health; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Mentor program

Discovery days

PD leave

Friendly teams

Diversity & Inclusion

Fitness Passport

EAP

Flexible hours

Salary packaging

Private health offers

Digital upskilling (Excel & Power BI)

Cafes at hospitals

Job summary

Eastern Health is seeking Patient Services Assistants at Box Hill Hospital in Melbourne. These are permanent part-time roles supporting patient transport, clinical tasks, bed making, cleaning, food service and restocking supplies to ensure high-quality patient care.

You will work across nights and weekends with shifts from 16 to 32 hours per week. A Certificate III in Health Services Assistant is required, and we value autonomy, teamwork and good time management.

Qualifications

• Autonomy and physical fitness to support patient care.
• Strong time management and ability to work with diverse teams.
• Experience with bed movers, wheelchairs and trolleys desirable.

Responsibilities

• Patient transport and clinical support across sites.
• Bed making, cleaning and restocking supplies.
• Food service and equipment movement as required.
• Contribute to high-quality patient care and safety.

Skills

Autonomy

Physically fit

Time management

Teamwork

Night and weekend availability

Equipment handling

Education

Certificate III in Health Services Assistant

Job description

Patient Services Assistants

• Multiple permanent part time positions available at Box Hill Hospital
• Work close to public transport, cafes and shops near Box Hill central
• Dynamic patient services roles with a central focus on patient support.

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services and have a proud history of serving a diverse community.

Our Employee Value Proposition is “Being a part of Eastern Health means belonging to a welcoming team of healthcare experts”.

This statement aligns with our promise to our communities, patients, consumers and staff that we will be HEALTHIER TOGETHER. Bolder than a vision for the future, our promise calls us to action. We know that working together is the only way we can achieve what is necessary for a healthier future.

About the role

The Patient Services Assistant role offers a variety of responsibilities that may differ across sites, including patient transport, clinical support, bed making, cleaning services, food service, equipment movement, and restocking supplies, all contributing to the delivery of high-quality patient care.

We have multiple permanent time vacancies at Box Hill Hospital supporting our patients on night duty, weekends and days. Contracts can vary from 16 hours to 32 hours per week. We are seeking committed professionals and we can support the successful incumbents to fill a vacancy suitable thier lifestyle.

About you

To be successful in this role you will possess:

• Certificate III in Health Services Assistant
• Ability to work autonomously & physically fit
• Good time management skills
• Experience using various equipment including bed movers, wheelchairs and trolleys desirable
• A strong commitment to high quality care
• The ability to work as part of a diverse team
• Availability to work across nights and weekends highly desirable

Healthcare workers are strongly recommended to follow COVID vaccination recommendations provided in the Australian Immunisation handbook (based on ATAGI advice). Seasonal vaccination against influenza is a mandatory requirement of this role and an offer is conditional on this being up to date prior to employment.

Those that are offered and/or start between January and April do not require an up to date vaccination for Influenza to progress providing they are aware of its requirement later in the year. Those that are offered and/or start between May and December require the up to date Influenza vaccination prior to offer.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here!

• Mentor and Shadowing program
• Access to discovery days across our 50 sites
• Study and professional development leave
• Friendly & supportive teams
• Commitment to Diversity, Equity and Inclusion
• Fitness Passport for work-life balance
• Employee Assistance program accessible for you and your loved ones
• Flexible working hours and excellent entitlements
• Salary packaging options and an employee benefits scheme
• Access to Private Health Insurance offers
• Digital upskilling, such as excel and Power-Bi training
• Cafes at all of our Hospitals

Good to know:

• We are an equal opportunity employer and actively promote equality for people of all races, ethnicities, gender identities, sexual orientations, and for people living with disability – within the communities we serve and our Eastern Health team.
• We provide a culturally safe and welcoming environment for Aboriginal and/or Torres Strait Islander employees.
• As a child-safe organisation, we ensure child safety and wellbeing is embedded in our everyday culture.
• Vaccination and screening for immunity to vaccine-preventable disease is a mandatory requirement of this role.
• Advertising may end before the closing date.
• We do not accept recruitment agency application

Contact Person: Debbie Layhe

Contact Number: [phone]

Contact Email: [e-mail]

Our Values in Action:

Respect for all | Safe always | Partnering in care | Learning and improving every day