Patient Services Assistant

UnitingCare Hospital; Hervey Bay; On-site; AUD 40,000 - 43,000; Part time

Benefits offered by this job

NFP Salary Packaging

Flexible work arrangements

Employee discounts

Job summary

St Stephen’s Hospital in Hervey Bay is seeking a Patient Services Assistant - Housekeeping to maintain clean, safe environments across patient rooms, wards and procedural areas. You will work with industrial cleaning equipment and follow infection control guidelines to ensure high standards of hygiene throughout the hospital.

Join a dedicated team in a not-for-profit regional hospital that values compassionate care, flexible scheduling, and opportunities to contribute to community health.

Qualifications

• Previous experience as a Cleaner/Housekeeping person or in a hospital/nursing environment.
• Flexibility to work across all shifts—mornings, afternoons, evenings, weekends.
• Exceptional communication skills with a team focus for patient care.
• Willingness to obtain vaccinations and pass checks per hospital policy.

Responsibilities

• Provide housekeeping and cleaning services in patient rooms, wards, theatres and offices.
• Operate cleaning equipment ensuring safe, hygienic services.
• Maintain storage and retrieve equipment as needed.
• Support a 24/7 facility team to keep patients, visitors and staff safe.

Skills

Housekeeping experience

Infection control knowledge

Flexible shifts

Communication skills

Tools

Cleaning chemicals

Industrial cleaning equipment

Job description

Patient Services Assistant - Housekeeping

St Stephen’s Hospital Employment Term: Casual Opportunity Available Location: St Stephen’s Hospital, Hervey Bay Remuneration: $29.02 - $31.15 phr + Casual Loading + Super + NFP Salary Packaging (save tax and increase your take home pay)

Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.

Make a meaningful difference with St Stephen’s Hospital

At St Stephen’s Hospital, we are Australia’s first fully digital hospital, giving the Wide Bay community access to one of the country’s most advanced healthcare facilities.

An innovative non-for-profit regional hospital, we offer access to the best specialists with minimal waiting for advanced treatment and remain focused on making a meaningful difference in the lives of our patients and surrounding community.

We offer a comprehensive range of inpatient medical, surgical and rehabilitation services including Cardiac and Cancer Care, Urology, Bariatric, Gynaecology, Respiratory, Haematology, Orthopaedics, Cardiovascular, Endoscopy and Vascular and general surgery.

An integral part of our team, working as a Patient Services Assistant - Housekeeping, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Let’s make a meaningful difference, together!

Your part in our St Stephens team

As part of our Housekeeping team, you will be accountable for providing exceptional cleaning services in our patient rooms, wards, offices, theatres and procedural areas. You will work with industrial level cleaning equipment, ensuring safe and hygienic environmental services are provided to the hospital.

In addition to this you will:

• Conducts quality support services in a safe environment that meets the needs of all hospital customers
• Provide a housekeeping / cleaning service within the hospital environment.
• Clean, maintain store or retrieve equipment in work area as requested
• Join a large team that supports our facility 24/7, and plays a vital part in ensuring our customers, visitors and staff remain safe at work

What makes a difference for us?

• Previous experience as a Cleaner/Housekeeping person or in a hospital/nursing environment, with a knowledge of infection control guidelines and standard health precautions.
• Flexibility to work across all shifts - mornings, afternoons, evenings, and weekends
• Exceptional communication skills, with a team focus to provide excellent customer service for the hospital, its patients and staff
• Demonstrated knowledge of cleaning chemicals and industrial cleaning equipment
• Willingness to obtain required vaccinations in line with hospitals infection control requirements, as well as undergo national criminal history check and functional assessment

What makes a difference for you?

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.
• To learn more about this benefit watch the video via the following link: SalaryPackagingExplained
• Flexible work arrangements to support work-life balance
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunitiesto challenge yourself, grow and make a meaningful difference
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family

By joining our Hospitals, you’ll also be welcomed as part of the UnitingCare family.

The second-largest Queensland employer, we’re a proud not-for-profit with more than 17,500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: provide welcoming, safe and nurturing services for children implement measures to prevent child abuse and neglect within our services appropriately and immediately address child abuse and neglect if it does occur abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple– everybody iswelcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values.We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.

UnitingCare is the second-largest Queensland employer, with more than 16,500 staff and 9,000 volunteers across our brands of UnitingCare, BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital.

When you join the UnitingCare family, you are part of something bigger. We are a proud not-for-profit with a compassionate and inclusive team who are committed to the work we do. People who want to make the world a little better through small moments that leave big impacts.

For more than 100 years we’ve been inspired by our mission to improve the health and wellbeing of individuals, families and communities.

www.unitingcareqld.com.au

We’re on a mission to make a meaningful difference every day, working with thousands of Australians to ensure they live life in all its fullness. We want people who are great as individuals, and even better in a team. People who stand up for what is right. Who are open to new ideas. Who champion innovation. Who lead through learning, and lead by example.

So, if you’re looking for an opportunity to make a meaningful difference, to grow, thrive and to be rewarded, it’s time you joined our UnitingCare familiy.

UnitingCare - Join us

Let’s make a meaningful difference, together.