Patient Services Assistant at UnitingCare Queensland

UnitingCare Queensland; Sunshine Coast Regional; On-site; AUD 36,000 - 47,000; Full time

Benefits offered by this job

Salary Packaging (NFP)

Flexible work arrangements

Wellbeing program

Parental leave

Job summary

Buderim Private Hospital is seeking a Patient Services Assistant in Housekeeping on a casual basis. You will provide high-quality cleaning services across patient areas, offices and theatres, using industry-standard equipment to maintain safe, hygienic conditions.

Join a large, 24/7 team under UnitingCare Queensland with a focus on patient comfort, safety and excellent service delivery. Relevant hospital experience and strong teamwork are desirable.

Qualifications

• Previous experience as a Cleaner/Housekeeping in hospital or similar setting.
• Knowledge of infection control guidelines and standard health precautions.
• Flexibility to work across mornings, afternoons, evenings and weekends.
• Excellent communication and teamwork with patients and staff.

Responsibilities

• Perform cleaning and housekeeping services in patient rooms, wards, offices, theatres and procedural areas.
• Utilize industrial cleaning equipment ensuring safe and hygienic environments.
• Clean, maintain, store or retrieve equipment as requested.
• Support facility operations 24/7 as part of a large team to keep patients and staff safe.

Skills

Cleaning experience

Infection control

Communication skills

Shift flexibility

Customer service

Tools

Industrial cleaning equipment

Job description

Patient Services Assistant - Housekeeping | Buderim Private Hospital

Employment Term: Casual Opportunity Available | Location: Buderim Private Hospital, Sunshine Coast | Remuneration: $29.89 p/hr + Casual Loading + Super + NFP Salary Packaging (save tax and increase your take home pay)

Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.

Make a meaningful difference with Buderim Private Hospital As one of the Sunshine Coast’s largest hospitals, we provide a comprehensive range of surgical and medical services using the latest technology. This includes emergency, maternity, intensive care, cardiovascular, obstetric and gynaecology, urology, cancer care, general medicine, renal and respiratory services, orthopaedic and mental health care, among many others. With a deep connection to the Sunshine Coast that’s 40 years in the making, Buderim Private Hospital partners with our patients to deliver personalised one-on-one care from the heart and make a meaningful difference in people’s lives. An integral part of our team, working in Patient Services - Housekeeping, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together!

Your part in our Buderim Hospital team As part of our Housekeeping team, you will be accountable for providing exceptional cleaning services in our patient rooms, wards, offices, theatres and procedural areas. You will work with industrial level cleaning equipment, ensuring safe and hygienic environmental services are provided to the hospital.

In addition to this you will:

• Conducts quality support services in a safe environment that meets the needs of all hospital customers
• Provide a housekeeping / cleaning service within the hospital environment.
• Clean, maintain store or retrieve equipment in work area as requested
• Join a large team that supports our facility 24/7, and plays a vital part in ensuring our customers, visitors and staff remain safe at work

What makes a difference for us?

• Previous experience as a Cleaner/Housekeeping person or in a hospital/nursing environment, with a knowledge of infection control guidelines and standard health precautions
• Flexibility to work across all shifts - mornings, afternoons, evenings, and weekends
• Exceptional communication skills, with a team focus to provide excellent customer service for the hospital, its patients and staff
• Demonstrated knowledge of cleaning chemicals and industrial cleaning equipment
• Willingness to obtain required vaccinations in line with hospitals infection control requirements, as well as undergo national criminal history check and functional assessment

What makes a difference for you?

• NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum.
• To learn more about this benefit watch the video via the following link: Salary Packaging Explained
• Flexible work arrangements to support work-life balance
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunities to challenge yourself, grow and make a meaningful difference
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others

We’d love you to be part of our UnitingCare family By joining our Hospitals, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 17,500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: provide welcoming, safe and nurturing services for children implement measures to prevent child abuse and neglect within our services appropriately and immediately address child abuse and neglect if it does occur abide by the Child Safe Standards and adhere to the Reportable Conduct Scheme

Diversity & Inclusion

Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.

Commitment to Safeguarding

We are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.