Patient Services Administrator: Front Desk & Records

Albert Road Clinic; City of Melbourne; On-site; AUD 55,000 - 70,000; Full time

Job summary

Ramsay Health Care in Melbourne is seeking an experienced Administration Officer who thrives in a fast-paced healthcare environment and delivers exceptional patient service. You will manage the busy reception, handle medical records, support ward staff and coordinate front‑of‑house operations to ensure smooth admissions and patient journeys across our hospital services.

You will work autonomously with strong organisational skills, and contribute to a culture of accountability and continuous

Qualifications

• Experience in healthcare administration.
• Strong organisational and multitasking skills.
• Excellent communication and patient-service focus.

Responsibilities

• Manage the busy reception and patient admissions workflow.
• Maintain accurate medical records and filing.
• Coordinate front-of-house activities with ward staff to support smooth patient journeys.

Skills

Administrative experience

Front desk support

Education

High School Diploma

Tools

Medical records software

Job description

Ramsay Health Care in Melbourne seeks an experienced Administration Officer who thrives in a fast-paced healthcare environment and delivers exceptional patient service. You'll manage the busy reception, handle medical records, support ward staff and coordinate front-of-house operations to ensure smooth admissions and patient journeys across our hospital services.

You will work autonomously with strong organisational skills, and contribute to a culture of accountability and continuous improvement