Patient Services Admin Assistant – Medical Clinic

MSI Australia; Canberra; On-site; AUD 50,000 - 60,000; Part time

Job summary

MSI Australia Canberra Clinic is seeking a part-time Medical Administrative Assistant to join our team. You will be the first point of contact for clients and handle admissions, data entry, and eligibility assessments within our clinic network.

Responsibilities include maintaining patient records, processing government benefits, invoicing, and ensuring accurate documentation for claims. Strong communication, confidentiality, and computer skills are essential in delivering compassionate care.

Qualifications

• Provides a professional, empathetic contact for clients accessing services.
• Maintains client confidentiality and accurate medical records.
• Strong customer service skills and clear interpersonal communication required.

Responsibilities

• Provide a safe, supportive environment for client admissions.
• Maintain professional phone manner and manage inbound calls.
• Uphold client privacy and confidentiality at all times.
• Confidently handle client inquiries and escalate risks to the Nurse Unit Manager.
• Enter client demographics and government benefits accurately in the system.

Skills

Excellent communicator

Interpersonal skills

Problem solving

Attention to detail

Computer skills

Job description

MSI Australia Canberra Clinic is seeking a part-time Medical Administrative Assistant to join our team. You will be the first point of contact for clients and handle admissions, data entry, and eligibility assessments within our clinic network.

Responsibilities include maintaining patient records, processing government benefits, invoicing, and ensuring accurate documentation for claims. Strong communication, confidentiality, and computer skills are essential in delivering compassionate care.