Patient-First Part-Time Dental Receptionist

Employees; Sydney; On-site; AUD 34,000 - 41,000; Part time

Job summary

Employees is seeking a friendly Casual/Part Time Dental Receptionist to join our Sydney dental practice. You will be the first point of contact for patients, ensuring a positive and efficient experience.

In this role you will greet patients, manage appointments, answer calls, handle records and assist with insurance verification and payments in a fast-paced environment. Training will be provided, and the team values clear communication and professionalism.

Qualifications

• Excellent verbal and written communication required.
• Strong organizational skills and attention to detail.
• Proficient with MS Office and dental practice software.

Responsibilities

• Greet patients and acknowledge them.
• Schedule appointments accurately using the practice's scheduling system.
• Answer phone calls promptly and assist callers or direct to staff.
• Manage patient records by updating information in the electronic database.
• Verify insurance coverage for new patients and update existing records.
• Collect co-payments or outstanding balances at check-in/check-out.
• Maintain cleanliness and organization of the reception area.
• Collaborate with dental staff regarding schedule changes or urgent needs.
• Handle incoming/outgoing mail and sort correspondence.

Skills

Verbal and written communication

Organizational skills

Multitasking

MS Office Suite

Customer service

Confidentiality

Tools

MS Office

Job description

Employees is seeking a friendly Casual/Part Time Dental Receptionist to join our Sydney dental practice. You will be the first point of contact for patients, ensuring a positive and efficient experience.

In this role you will greet patients, manage appointments, answer calls, handle records and assist with insurance verification and payments in a fast-paced environment. Training will be provided, and the team values clear communication and professionalism.