Patient Care Coordinator: Front Office & Scheduling

Upstream Rehabilitation Inc.; Tamworth; On-site; AUD 52,000 - 86,000; Full time

Benefits offered by this job

Annual charity day

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

3 weeks PTO plus holidays

401K + company match

Job summary

The Patient Care Coordinator - I (PCC-I) at Back @ Work Physical Therapy, a brand partner of Upstream Rehabilitation, supports clinic growth and patient intake processes in Logan, UT. This entry-level office role emphasizes excellent customer service and multitasking in a busy front office.

You will greet patients, schedule referrals, verify insurance, collect payments, and maintain an organized workspace while collaborating with the Clinic Director to deliver seamless patient experiences.

Qualifications

• High school diploma or equivalent required.
• Strong customer service and interpersonal skills.
• Ability to multitask and manage time effectively.
• Capable of presenting information clearly to patients and staff.

Responsibilities

• Greets everyone entering the clinic in a friendly and welcoming manner.
• Schedules referrals and patient visits, via phone or fax.
• Verifies insurance coverage for patients.
• Collects patient payments and maintains front-office organization.
• Collaborates with the Clinic Director to ensure efficient clinic procedures.

Skills

Communication skills

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

The Patient Care Coordinator - I (PCC-I) at Back @ Work Physical Therapy, a brand partner of Upstream Rehabilitation, supports clinic growth and patient intake processes in Logan, UT. This entry-level office role emphasizes excellent customer service and multitasking in a busy front office.

You will greet patients, schedule referrals, verify insurance, collect payments, and maintain an organized workspace while collaborating with the Clinic Director to deliver seamless patient experiences.