Patient Bookings Coordinator (Hybrid)

I-MED Radiology Network; Campbelltown; Hybrid; AUD 28,000 - 42,000; Part time

Benefits offered by this job

7 weeks training

Hybrid working

Ongoing coaching and careerdevelopment

Supportive, team-focused environment

Close to public transport

Job summary

I-MED Radiology Network is seeking a Patient Bookings Officer in Campbelltown for a part-time, 23-hour week with hybrid working options. The role focuses on handling patient enquiries, booking and managing imaging appointments, and updating records with care and accuracy.

Ideal candidates are friendly, patient-focused, and comfortable with fast-paced environments. Training is provided, with strong support and coaching to develop within the team.

Qualifications

• Previous contact centre or customer service experience is preferred, but not essential.

Responsibilities

• Answer a high volume of patient enquiries and assist with appointment bookings.
• Book, change and manage medical imaging appointments.
• Provide clear and accurate information to patients.
• Update patient records across multiple systems.
• Manage inbound, outbound and digital enquiries.
• Deliver a high standard of patient service.
• Work collaboratively with our clinics and healthcare teams.

Job description

I-MED Radiology Network is seeking a Patient Bookings Officer in Campbelltown for a part-time, 23-hour week with hybrid working options. The role focuses on handling patient enquiries, booking and managing imaging appointments, and updating records with care and accuracy.

Ideal candidates are friendly, patient-focused, and comfortable with fast-paced environments. Training is provided, with strong support and coaching to develop within the team.