Patient Accounts Clerk

Qscan Radiologic Clinics; Brisbane; Presencial; AUD 50.000 - 75.000; Jornada completa

Descripción de la vacante

Qscan Group invites applications for a permanent, full‑time Billings & Systems / Patient Accounts Clerk at our Clayfield Support Office, Brisbane. The role focuses on managing patient accounts and ensuring accurate billing in a collaborative team.

You will generate weekly reports, follow up balances within 90 days, conduct audits, liaise with patients, funds, hospitals, WorkCover, the Department of Veterans’ Affairs and sporting organisations, and help maintain privacy.

Formación

• Experience in medical administration, patient accounts or billing
• Strong attention to detail and accuracy
• Excellent organisation and time management with deadlines
• Proficiency in Microsoft Office (Word/Excel)

Responsabilidades

• Generate and review weekly reports on outstanding patient and debtor accounts
• Proactively follow up balances and aim to resolve within 90 days
• Conduct account audits and investigate billing discrepancies
• Liaise with private patients, health funds, hospitals, WorkCover, DVA and sporting organisations
• Identify and correct payment discrepancies and billing item numbers
• Establish payment plans and support resolution of outstanding accounts
• Prepare reports on outstanding debtors, refunds and write-offs for Board reporting
• Provide professional, patient-focused service while maintaining privacy and confidentiality

Conocimientos

Billing

Accounts

Medical admin

MS Office

Attention to detail

Communication

Herramientas

Excel

Word

Descripción del empleo

Careers with Qscan at The Wesley Hospital

From February 2027, Qscan will provide medical imaging services at The Wesley Hospital in Brisbane, one of Queensland’s most respected private hospitals. This partnership is an exciting opportunity for imaging professionals. Qscan is now welcoming applications to work across our South East Queensland network, including The Wesley Hospital from February 2027.

Roles are available on a full‑time, part‑time, or casual basis, with flexibility to work across clinic and hospital settings. We are accepting applications from:

• Radiologists
• Sonographers
• CT and MRI Radiographers
• Nurses
• Clerical staff

If you are passionate about healthcare and want to help shape the future of medical imaging, we’d love to hear from you.

Explore all current vacancies across the Qscan Group network below.

• QLD
• Full Time

27/10/2026

• Play a critical role in our commitment to deliver excellent patient care
• Opportunity available for immediate commencement
• Permanent full‑time opportunity based at our Clayfield Support Office

Qscan Group is a leading provider of diagnostic imaging services, committed to delivering high‑quality patient care.

About the Role

We are seeking a detail‑oriented Billings & Systems / Patient Accounts Clerk to join our team on a permanent, full‑time basis.

Based at our Clayfield Support Office, this role is an opportunity to contribute to the effective management of patient accounts, ensuring billing discrepancies are resolved, outstanding balances are followed up and financial records remain accurate.

You will join a collaborative team, with comprehensive onsite training and a Monday‑to‑Friday roster. The office is conveniently located close to public transport, with free street parking available.

Key Responsibilities

• Generate and review weekly reports to monitor outstanding patient and debtor accounts.
• Proactively follow up outstanding balances, working towards resolving accounts within 90 days of the service date.
• Conduct account audits and investigate billing discrepancies to ensure accurate financial records.
• Liaise with a range of stakeholders, including private patients, health funds, hospitals, WorkCover, the Department of Veterans’ Affairs and sporting organisations.
• Identify and correct payment discrepancies and billing item numbers, ensuring accounts are accurately maintained.
• Establish appropriate payment plans and support the resolution of outstanding accounts.
• Prepare accurate reports on outstanding debtors, refunds and write-offs for inclusion in Board reporting.
• Provide professional and responsive service while maintaining patient confidentiality and privacy.

About You

You are organised, proactive and comfortable managing detailed administrative and financial tasks. You enjoy working collaboratively, communicating with a variety of stakeholders and following matters through to resolution.

To be successful in this role, you will bring:

• Experience in medical administration, patient accounts, billing or a similar administrative role.
• Strong attention to detail and the ability to identify and resolve discrepancies.
• Excellent organisation and time management skills, with the ability to prioritise competing deadlines.
• Sound computer skills, including proficiency in Microsoft Office, particularly Word and Excel.
• Strong written and verbal communication skills, with the ability to build effective working relationships.
• A professional and customer‑focused approach, with a commitment to maintaining patient privacy, dignity and confidentiality.
• The ability to work effectively both independently and as part of a team.

Experience in the healthcare industry and knowledge of radiology billing will be highly regarded.

Contact

For any questions about the role, please reach out to us via [e-mail].

Qscan Group offers diverse career opportunities in medical imaging, with exciting roles for radiologists, radiographers, sonographers, nuclear medicine technologists, nurses, and clerical and support staff. We support our people in delivering exceptional patient care while advancing their careers and professional development.