Parts Salesperson

Cea; Rockhampton Regional; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Employee benefits and recognition

Job summary

CEA is seeking a motivated and customer-focused Parts Salesperson to join our Rockhampton team. You will handle parts enquiries, identify and source parts for customers and technicians, and provide quotes while building strong client relationships.

This hands-on role supports service and sales teams, manages stock and backorders, and requires a practical approach to problem solving with strong administration skills and a current Australian driver's licence.

Qualifications

• Previous parts interpretation or parts sales experience.
• Experience within heavy equipment, construction, automotive or agricultural would be highly regarded.
• Strong customer service and relationship-building skills.
• Good computer and administration skills.
• A practical approach to problem solving.
• The ability to work independently and as part of a team.
• Current Australian driver’s licence.
• Forklift licence is desirable but not essential.

Responsibilities

• Handling parts enquiries across phone, email and counter sales.
• Identifying and sourcing the correct parts for customers and technicians.
• Preparing quotes and processing parts orders.
• Building strong relationships with customers.
• Supporting our Service and Sales teams with parts-related enquiries.
• Managing backorders and keeping customers updated.
• Assisting with stock control, ordering and inventory management.
• Picking, packing, receipting and dispatching parts when required.
• Maintaining accurate records within parts and inventory systems.

Skills

Parts sales experience

Customer service

Heavy equipment knowledge

Job description

CEA is the leading distributor for world-renowned capital equipment brands SANY, Atlas Copco, Ditch Witch, and Dynapac.

Supplying a diverse range of equipment to a wide variety of industries CEA actively supports customers in the construction, rental, agriculture, government, infrastructure, defence, waste management, mining, civil works, utility maintenance, and recycling sectors.

CEA is a privately owned business with 10 branches and is dedicated to providing professional customer support, thanks to our highly qualified staff.

Offering extensive sales, parts and service support through our network of branches and dealers CEA is committed to ensuring the highest standards when it comes to supporting the needs of our growing customer base.

The trusted relationships CEA has built with local communities, customers, dealers and employees continues to create shared successes.

PART OF THE CFC GROUP OF COMPANIES – Think Safe Act Safe.

CEA is looking for a motivated and customer-focused Parts Salesperson to join our Rockhampton team.

This is a great opportunity for someone who enjoys working with customers, has strong parts knowledge and likes being part of a busy, hands‑on environment. You’ll support both internal and external customers, ensuring the right parts are identified, sourced and supplied efficiently.

About Us

CEA is the leading distributor for world-renowned capital equipment brands SANY, Atlas Copco, Ditch Witch, and Dynapac.

Supplying a diverse range of equipment to a wide variety of industries CEA actively supports customers in the construction, rental, agriculture, government, infrastructure, defence, waste management, mining, civil works, utility maintenance, and recycling sectors.

CEA is a privately owned business with 10 branches and is dedicated to providing professional customer support, thanks to our highly qualified staff.

Offering extensive sales, parts and service support through our network of branches and dealers CEA is committed to ensuring the highest standards when it comes to supporting the needs of our growing customer base.

The trusted relationships CEA has built with local communities, customers, dealers and employees continues to create shared successes.

PART OF THE CFC GROUP OF COMPANIES – Think Safe Act Safe.

CEA is looking for a motivated and customer-focused Parts Salesperson to join our Rockhampton team.

This is a great opportunity for someone who enjoys working with customers, has strong parts knowledge and likes being part of a busy, hands‑on environment. You’ll support both internal and external customers, ensuring the right parts are identified, sourced and supplied efficiently.

About the role

Your day-to-day will include:

• Handling parts enquiries across phone, email and counter sales
• Identifying and sourcing the correct parts for customers and technicians
• Preparing quotes and processing parts orders
• Building strong relationships with customers
• Supporting our Service and Sales teams with parts-related enquiries
• Managing backorders and keeping customers updated
• Assisting with stock control, ordering and inventory management
• Picking, packing, receipting and dispatching parts when required
• Maintaining accurate records within parts and inventory systems

About you

We’re looking for someone who has:

• Previous parts interpretation or parts sales experience
• Experience within heavy equipment, construction, automotive, agricultural or a similar industry would be highly regarded
• Strong customer service and relationship-building skills
• Good computer and administration skills
• A practical approach to problem solving
• The ability to work independently and as part of a team
• Current Australian driver’s licence
• Forklift licence is desirable but not essential

Why Join CEA?

• Join a stable and growing national business
• Supportive team environment with strong leadership
• Ongoing training and development opportunities
• Employee benefits and recognition programs
• Opportunity to build a long-term career within a respected industry leader