Parts Sales Specialist — Heavy Equipment

CEA; Rockhampton Regional; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Employee benefits and recognition

Job summary

CEA is seeking a motivated and customer-focused Parts Salesperson to join our Rockhampton team. You will handle parts enquiries, identify and source parts for customers and technicians, and provide quotes while building strong client relationships.

This hands-on role supports service and sales teams, manages stock and backorders, and requires a practical approach to problem solving with strong administration skills and a current Australian driver's licence.

Qualifications

• Previous parts interpretation or parts sales experience.
• Experience within heavy equipment, construction, automotive or agricultural would be highly regarded.
• Strong customer service and relationship-building skills.
• Good computer and administration skills.
• A practical approach to problem solving.
• The ability to work independently and as part of a team.
• Current Australian driver’s licence.
• Forklift licence is desirable but not essential.

Responsibilities

• Handling parts enquiries across phone, email and counter sales.
• Identifying and sourcing the correct parts for customers and technicians.
• Preparing quotes and processing parts orders.
• Building strong relationships with customers.
• Supporting our Service and Sales teams with parts-related enquiries.
• Managing backorders and keeping customers updated.
• Assisting with stock control, ordering and inventory management.
• Picking, packing, receipting and dispatching parts when required.
• Maintaining accurate records within parts and inventory systems.

Skills

Parts sales experience

Customer service

Heavy equipment knowledge

Job description

CEA is seeking a motivated and customer-focused Parts Salesperson to join our Rockhampton team. You will handle parts enquiries, identify and source parts for customers and technicians, and provide quotes while building strong client relationships.

This hands-on role supports service and sales teams, manages stock and backorders, and requires a practical approach to problem solving with strong administration skills and a current Australian driver's licence.