Parts Manager | Lead Team, Inventory & Sales Growth

Melbourne Tractors Pty Ltd.; Ballarat; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Vehicle, phone, uniform provided

Ongoing training and support from a de

Friendly team

Job summary

Ballarat Tractors is seeking an experienced Parts Manager to lead our parts department in Ballarat, VIC. You will manage a small team, ensure fast, accurate service to customers and workshop, while growing parts sales and keeping stock under control.

This hands-on role requires parts knowledge and strong stock control, with the ability to work on the counter when needed and to collaborate with the service department to keep workshops supplied and efficient.

Qualifications

• Experience in agricultural, construction or automotive dealerships.
• Previous supervisory or leadership experience.
• Strong parts interpretation and product knowledge.
• Good stock control and warranty understanding.
• Excellent communication and organisational skills.

Responsibilities

• Lead, train and support the parts team, setting the standard for customer service.
• Manage stock levels, ordering, stocktakes and obsolete stock to keep inventory accurate.
• Drive parts sales and margins across counter, workshop and phone channels.
• Build relationships with customers, suppliers and the service department.
• Oversee warranty and returns processes with manufacturers.
• Monitor performance and report against targets.
• Ensure accurate use of our DMS (Equip) for quotes, orders and invoicing.
• Step in on the counter to interpret, quote and sell parts as needed.

Skills

Parts management

Stock control

Customer service

Team leadership

Communication skills

Tools

Equip DMS

Job description

Ballarat Tractors is seeking an experienced Parts Manager to lead our parts department in Ballarat, VIC. You will manage a small team, ensure fast, accurate service to customers and workshop, while growing parts sales and keeping stock under control.

This hands-on role requires parts knowledge and strong stock control, with the ability to work on the counter when needed and to collaborate with the service department to keep workshops supplied and efficient.