Parts Interpreter: Precision OEM Parts, Customer-Driven

Hitachi Construction Machinery Group; Mackay Regional; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary + bonuses

Health insurance discount

Wellness program

Permanent full-time position

Uniform & PPE supplied

Training & career development

Staff discounts (Orange Benefits)

Collaborative culture

Job summary

Hitachi Construction Machinery Group in Mackay is seeking a dedicated Parts Interpreter to join our team. You will ensure timely and accurate supply of quality parts to external customers and internal stakeholders, supporting delivery standards and sales targets.

Reporting to the Parts Supervisor, you will use electronic parts manuals, source parts externally when needed, and collaborate with a small team and warehouse to ensure smooth delivery.

Qualifications

• Customer-focused parts interpreter with ability to identify and supply parts accurately.
• Proactive in problem solving and delivering exceptional service to customers and internal stakeholders.
• Experience using parts manuals and basic computer systems.

Responsibilities

• Collaborate with a small team of interpreters and internal sales staff.
• Provide service to external customers and internal stakeholders.
• Use electronic parts manuals to identify and supply parts per customer needs.

Skills

Customer service

Teamwork

Problem solving

Communication

Microsoft Dynamics

Earthmoving knowledge

Parts interpretation

Tools

Microsoft Dynamics

Job description

Hitachi Construction Machinery Group in Mackay is seeking a dedicated Parts Interpreter to join our team. You will ensure timely and accurate supply of quality parts to external customers and internal stakeholders, supporting delivery standards and sales targets.

Reporting to the Parts Supervisor, you will use electronic parts manuals, source parts externally when needed, and collaborate with a small team and warehouse to ensure smooth delivery.