Parts Interpreter: Expert Parts Solutions & Service

CMV Trucks; Melbourne; On-site; AUD 34,000 - 55,000; Full time

Benefits offered by this job

Above-award hourly rate

Modern Derrimut facility with onsite 咖

Employee discounts and wellbeing

CMV Care Program including mental健康必

Regular social events

Job summary

CMV Truck & Bus Derrimut is seeking a Parts Interpreter to assist customers, technicians and colleagues with the right parts solutions. You will source parts, process orders and support workshop operations to keep parts moving smoothly.

Join a team that values people, culture and workplace experience. A rotating Saturday roster and forklift opportunity may be available; a manual licence is required.

Qualifications

• Experience as a Parts Interpreter preferred (commercial vehicle experience highly regarded).
• Strong customer service mindset and problem-solving approach.

Responsibilities

• Provide expert parts advice and solutions to customers, technicians and colleagues.
• Handle retail, wholesale and internal sales enquiries and follow up back orders.
• Source components and coordinate parts for counter sales and workshop needs.
• Promote specials and upsell where appropriate.
• Maintain customer data in the CRM system and interpret parts catalogues.

Skills

Customer service

Parts interpretation

Communication

Team player

Computer literacy

Tools

CRM system

Job description

CMV Truck & Bus Derrimut is seeking a Parts Interpreter to assist customers, technicians and colleagues with the right parts solutions. You will source parts, process orders and support workshop operations to keep parts moving smoothly.

Join a team that values people, culture and workplace experience. A rotating Saturday roster and forklift opportunity may be available; a manual licence is required.