Construction Parts Interpreter: OEM & Aftermarket

Work Initiatives; Greater Dandenong; On-site; AUD 77,000 - 94,000; Full time

Benefits offered by this job

Superannuation

Job summary

Yellow Iron Construction Equipment in Melbourne, Victoria is seeking a knowledgeable Parts Interpreter who understands sourcing the right parts, providing accurate information and supporting customers and service teams to keep equipment operating efficiently.

You will work with customers, service technicians and dealers, manage supplier lead times, and collaborate with service teams to meet part requirements and minimise downtime.

Qualifications

• Proven experience interpreting parts for construction/heavy equipment.
• Strong knowledge of parts identification and supplier networks.
• Customer-focused with ability to build long-term relationships.
• Experience sourcing OEM and aftermarket parts.

Responsibilities

• Identify, source and procure genuine OEM and aftermarket parts to support sales, servicing and repairs.
• Manage incoming parts enquiries with accurate pricing and availability.
• Prepare and process purchase orders; liaise with local suppliers and follow up orders to minimise downtime.
• Provide exceptional customer support; handle enquiries professionally and efficiently.
• Monitor supplier lead times, backorders and deliveries to ensure parts availability.
• Maintain accurate parts records, pricing, and supplier details in systems.
• Collaborate with service and workshop teams to meet parts requirements and ensure repairs stay on schedule.
• Develop strong relationships with customers and suppliers; deliver high levels of service.

Skills

Parts interpretation

Customer service

Parts identification

Communication

Organisational skills

Problem-solving

Tools

Inventory management software

Parts catalogues

Job description

Yellow Iron Construction Equipment in Melbourne, Victoria is seeking a knowledgeable Parts Interpreter who understands sourcing the right parts, providing accurate information and supporting customers and service teams to keep equipment operating efficiently.

You will work with customers, service technicians and dealers, manage supplier lead times, and collaborate with service teams to meet part requirements and minimise downtime.