Parts Interpreter, Air Brake Systems (ABS) – Customer-Focused

MaxiPARTS; Hornsby; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Full-time permanent position

Mentoring from industry professionals

Training and development

Supportive team environment

Job summary

MaxiPARTS in Hornsby, Australia, is seeking a customer-focused Parts Interpreter for its Air Brake Systems division. You will assist customers with parts questions, interpret catalogs, and process orders to keep vehicles on the road.

Mechanical interest and a willingness to learn about air brake products are valued. You'll work with a specialist team, support stock procurement, and contribute to continuous improvement.

Qualifications

• Strong customer service focus and relationship skills.
• Ability to interpret, sell and order parts.
• Experience interpreting electronic catalogs is not required but helpful.
• Good mechanical aptitude and willingness to learn new products.

Responsibilities

• Respond to customer enquiries via phone, email and occasional counter inquiries.
• Interpret electronic and printed parts catalogues and data bases to identify and recommend parts.
• Prioritise multiple enquiries while maintaining accuracy and service.
• Process sales orders, invoices, credits and refunds accurately.
• Assist in stock procurement.
• Work with experienced staff and share knowledge.
• Contribute to continuous improvement within the team.

Skills

Parts interpretation

Customer service

Electronic catalogues

Troubleshooting

Autonomous work

Communication

Reliability

Automotive knowledge

Job description

MaxiPARTS in Hornsby, Australia, is seeking a customer-focused Parts Interpreter for its Air Brake Systems division. You will assist customers with parts questions, interpret catalogs, and process orders to keep vehicles on the road.

Mechanical interest and a willingness to learn about air brake products are valued. You'll work with a specialist team, support stock procurement, and contribute to continuous improvement.