Parts Interpreter: Learn, Grow & Help Customers

MaxiPARTS; Melbourne; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Assistance Program

Training & development

Job summary

MaxiPARTS in Melbourne is seeking a Parts Interpreter to deliver friendly, service-driven support to customers in-store, by phone, and online. You will learn to identify the right trailer parts using our catalogs and systems, while assisting with orders, quotes, and product inquiries.

You don’t need prior truck knowledge; training is provided. We welcome applicants from retail, hospitality, administration or automotive backgrounds who excel at customer service and communication and are eager to

Qualifications

• Customer-focused and service-driven mindset
• Ability to learn industry products and catalogues
• Strong communication and computer literacy skills
• Willingness to work with diverse teams in-store and remotely when needed

Responsibilities

• Deliver friendly and professional customer service in-store, by phone, and online
• Assist customers with orders, quotes, and product enquiries (training provided)
• Collaborate with warehouse and branch teams to ensure smooth operations
• Learn to identify trailer parts using company catalogues and systems
• Build customer relationships while expanding product knowledge

Skills

Customer service

Communication

Attention to detail

Computer literacy

Willingness to learn

Tools

Catalogue systems

Inventory software

Job description

MaxiPARTS in Melbourne is seeking a Parts Interpreter to deliver friendly, service-driven support to customers in-store, by phone, and online. You will learn to identify the right trailer parts using our catalogs and systems, while assisting with orders, quotes, and product inquiries.

You don’t need prior truck knowledge; training is provided. We welcome applicants from retail, hospitality, administration or automotive backgrounds who excel at customer service and communication and are eager to