Parts Interpreter

Bapcor Limited; Caboolture; On-site; AUD 55,000 - 75,000; Full time

Job summary

Truckline in Caboolture is seeking an enthusiastic and customer-focused Parts Interpreter to join our team. You’ll help customers identify and source the right parts to keep vehicles on the road, while working with a supportive team in a fast-paced environment.

You will build strong customer relationships, provide accurate quotations, and collaborate with warehouse staff to ensure timely order fulfilment, with a focus on delivering exceptional service.

Qualifications

• Experience in building relationships with customers
• Strong communication and problem solving skills
• Ability to deliver outstanding customer service
• Organised, reliable and self-motivated
• Thrives in a busy team environment
• Willingness to learn and grow product knowledge

Responsibilities

• Interpret and identify heavy vehicle parts requirements
• Provide exceptional service to trade, fleet and workshop customers
• Process customer orders accurately and efficiently
• Prepare quotations and follow up sales opportunities
• Maintain and develop strong customer relationships
• Work closely with warehouse and branch teams to ensure timely order fulfilment
• Assist with inventory enquiries and stock availability
• Contribute to achieving branch sales and service targets

Skills

Relationship building

Communication

Problem solving

Customer service

Organisation

Teamwork

Learning mindset

Job description

Company Description

Truckline is committed to supplying the Australian market with top-quality aftermarket and OE parts for heavy-duty vehicles. As part of the Bapcor Commercial Vehicle Group, Truckline supports all makes and models of North American, European and Japanese trucks.

Company Description

Truckline is committed to supplying the Australian market with top-quality aftermarket and OE parts for heavy-duty vehicles. As part of the Bapcor Commercial Vehicle Group, Truckline supports all makes and models of North American, European and Japanese trucks.

With a national network of branches and a reputation built on expertise, service and reliability, Truckline is a trusted partner to transport operators, workshops and fleet customers across Australia.

At Truckline, we’re proud of our people and the role they play in keeping Australia’s commercial vehicles moving.

Job Description

We are seeking an enthusiastic and customer-focused Parts Interpreter to join our team at our Caboolture branch.

This is a fantastic opportunity for someone who enjoys solving problems, building strong customer relationships and delivering exceptional service. Working alongside a supportive and experienced team, you’ll be responsible for helping customers identify and source the right parts to keep their vehicles on the road.

Key Responsibilities

• Interpret and identify heavy vehicle parts requirements
• Provide exceptional service to trade, fleet and workshop customers
• Process customer orders accurately and efficiently
• Prepare quotations and follow up sales opportunities
• Maintain and develop strong customer relationships
• Work closely with warehouse and branch teams to ensure timely order fulfilment
• Assist with inventory enquiries and stock availability
• Contribute to achieving branch sales and service targets

This role is ideal for someone who enjoys a fast-paced environment and takes pride in delivering solutions to customers.

Qualifications

You’ll be a great fit if you:

• Enjoy building relationships with customers
• Have strong communication and problem-solving skills
• Take pride in delivering outstanding customer service
• Are organised, reliable and self-motivated
• Thrive in a busy team environment
• Have a willingness to learn and develop your product knowledge

What You’ll Need

• Previous Parts Interpreting experience within automotive, truck, commercial vehicle or related industries is highly regarded
• Strong customer service and sales skills
• Ability to multitask and prioritise effectively
• Good computer literacy and administration skills
• Current driver’s licence
• Mechanical aptitude or an interest in vehicles will be highly regar

Additional Information

Why Bapcor?

Bapcor is Asia-Pacific’s leading provider of vehicle parts, accessories, equipment and services, with thousands of team members across Australia, New Zealand and Thailand.

Our Values Guide Everything We Do

• We give a damn
• We are in it together
• We get it done
• We do the right thing

If you’re looking for an opportunity where you can build relationships, develop your technical knowledge and be part of a hardworking team that keeps Australia’s transport industry moving, we’d love to hear from you.