Parts Exchange Coordinator

Liebherr-Werk Nenzing GmbH; Mackay Regional; On-site; AUD 39,000 - 55,000; Full time

Benefits offered by this job

Above award pay

Bonus Leave

Additional leave

Paid parental leave

LSL early access

Discount program

Job summary

Liebherr-Australia Pty Ltd is seeking a Parts Exchange Coordinator to provide efficient parts advice, dispatch and administrative support to the division and customers.

Key duties include managing returns, arranging parts orders, raising POs/ROs, updating repair status, quoting components and invoicing. The role requires excellent organisational skills, strong MS Office proficiency and a high level of customer service, with above‑award pay and generous leave options.

Qualifications

• Excellent organisational and coordination skills.
• Time management skills with a high level of accuracy and attention to detail.
• Have a sound knowledge of Microsoft Office.
• Strong communication and interpersonal skills.
• Highly customer service focused to be able to negotiate positive outcomes and build relationships and trust.
• Above award hourly rates; Bonus Leave; Ability to purchase additional leave; Paid parental leave; early access to LSL; wide range of company discounts and retail discount program.

Responsibilities

• Managing the core return process with site for major components.
• Arranging parts – ordering / receipting / inspection and allocation.
• Raising sales and purchase orders.
• Maintaining component repairs status with Liebherr systems.
• Quoting of components.
• Calculating charges along with invoicing of jobs.
• Data entry of component change out information.

Skills

Organisational skills

Time management

MS Office proficiency

Communication

Customer service

Attention to detail

Job description

The Parts Exchange Coordinator is responsible for the provision of efficient and accurate parts advice, dispatch and administrative services to the Division and its customers.

Responsibilites

Key Responsibilities

• Managing the core return process with site for major components
• Arranging parts – ordering / receipting / inspection and allocation
• Raising sales and purchase orders
• Maintaining component repairs status with Liebherr systems
• Quoting of components
• Calculating charges along with invoicing of jobs
• Data entry of component change out information

About you

• Excellent organisational and coordination skills
• Time management skills with a high level of accuracy and attention to detail
• Have a sound knowledge of Microsoft Office
• Strong communication and interpersonal skills
• Highly customer service focused to be able to negotiate positive outcomes and build relationships and trust
• Above award hourly rates
• Bonus Leave
• Ability to purchase additional leave
• Paid parental leave
• early access to LSL
• wide range of company discounts and retail discount program

Diversity and inclusion

Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace

Culture

We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers

One Passion. Many Opportunities.

The company

Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and mostreliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deepfoundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.