Parts Advisor - Laverton

Scania Australia; Melbourne; Vor Ort; AUD 56.000 - 78.000; Vollzeit

Benefits dieser Stelle

Paid Parental Leave

Monthly bonus up to $700 AUD

Salary packaging options

Corporate benefits program

Zusammenfassung

Scania Australia is seeking a motivated automotive Parts Advisor to join the Laverton team. You will build strong customer relationships, support workshop activities, and manage parts availability across internal and external customers.

The role emphasizes accuracy, teamwork and proactive service delivery. Based in Laverton, the role offers a dynamic workspace within Scania's global transport solutions focus.

Qualifikationen

• Strong background in automotive parts.
• Customer-focused approach and passion for exceptional service.
• Experience in parts within automotive industry

Aufgaben

• Build and maintain relationships with external and internal customers.
• Complete relevant documentation including invoices and payment.
• Work with Workshop to ensure parts availability.
• Load/unload parts and bin to correct locations.
• Pick and deliver parts to customers and workshop.
• Monitor stock, spare parts and inventory

Kenntnisse

Customer service

Communication

Organisational skills

Teamwork

Inventory systems

Jobbeschreibung

Role Summary

Join our Laverton team, maintain excellent customer relationships with internal & external customers. Join a dynamic & supportive Parts team.

Job Responsibilities

Life at Scania

Our purpose is to Drive the Shift towards a sustainable transport system.

At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect, Team Spirit, Responsibility & Elimination of Waste.

You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this – you.

Welcome to Scania.

This is an exciting opportunity for a motivated automotive professional to join a supportive team and play a key role in delivering exceptional parts service and customer satisfaction.

What You Will Do

Based in our Laverton branch, this role reports to the Parts Supervisor and plays a key role in ensuring excellent customer relationships are created and maintained to both external and internal customers. Key responsibilities will include:

• Build and develop customer relationships through excellent customer service
• Accurately complete relevant documentation including invoices and payment
• Work closely with the Workshop to ensure availability of parts
• Load and unload parts, bin to appropriate location
• Pick and deliver parts to customers and workshop
• Monitor stock, spare parts and inventory

Who You Are

To thrive as a Parts Advisor, you will bring a strong background in parts within the automotive industry, along with a customer-focused approach and a passion for delivering exceptional service.

Key requirements:

• Previous experience in a Parts Advisor, automotive parts role within the automotive industry
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with customers, suppliers, and internal stakeholders
• Strong organisational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment
• A proactive and positive attitude, focused on delivering outstanding customer experiences and driving positive business outcomes
• Sound computer skills and experience using inventory or parts management systems
• A team-oriented mindset with the ability to work effectively both independently and collaboratively

What We Can Offer You

• Potential to earn monthly bonus up to $700
• A dynamic and inclusive work culture - be part of a great team environment
• Paid Parental Leave benefits
• A company that is enjoying record growth
• A dynamic and inclusive work culture - be part of a great team environment
• Corporate benefits programme, salary packaging, novated leasing
• Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability

You need to be an Australian / New Zealand Citizen or an Australian / New Zealand permanent resident to apply for this role.

As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.