Parts Supervisor

Scania Australia; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Annual bonus

Salary packaging

Novated leasing

Exclusive retailer discounts

Corporate benefits programme

Health insurance discounts

Job summary

Scania Australia is seeking a motivated Parts Supervisor for the Prestons site to lead a front counter and warehouse team, drive sales growth, and deliver outstanding customer experiences. You will partner with the Parts Manager and help develop leadership skills while staying actively involved in parts sales and customer relationships.

The role emphasizes achieving sales targets, coaching the team, and identifying opportunities to grow revenue in a dynamic, growth-focused environment.

Qualifications

• Proven experience in automotive parts sales.
• Passion for delivering exceptional customer service.
• Ability to uncover customer needs, handle objections and close opportunities.
• Experience leading, coaching or mentoring others.
• Commercially minded with a focus on sales and profit targets.
• Strong relationship-building with customers, colleagues and stakeholders.

Responsibilities

• Partner with the Parts Manager to achieve departmental sales and profitability targets.
• Support day-to-day leadership, coaching and development of the Parts team.
• Drive proactive parts sales and customer engagement activities.
• Identify opportunities to grow revenue and improve customer retention.
• Monitor inventory performance and contribute to continuous improvement initiatives.
• Provide leadership support in the Parts Manager's absence.

Skills

Parts sales experience

Customer service

Sales closing

Leadership

Commercial mindset

Relationship building

Proactive mindset

Job description

Role Summary

Join Scania Prestons and become part of a high-performing team where customer relationships, problem-solving and commercial thinking are valued every day.

Job Responsibilities

Life at Scania

Our purpose is to Drive the Shift towards a sustainable transport system.

At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity.

You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this – you.

Welcome to Scania, a company that is enjoying record growth.

Who you are

We're looking for a motivated Parts Supervisor to work alongside our Parts Manager, helping lead a successful front counter and warehouse teams, drive sales growth, and deliver exceptional customer experiences. This is an excellent opportunity for someone who wants to develop their leadership skills while remaining actively involved in parts sales and customer relationships.

• Partner with the Parts Manager to achieve departmental sales and profitability targets.
• Support the day-to-day leadership, coaching and development of the Parts team.
• Drive proactive parts sales and customer engagement activities.
• Identify opportunities to grow revenue and improve customer retention.
• Monitor inventory performance and contribute to continuous improvement initiatives.
• Act as a leadership resource for the team and provide support in the Parts Manager's absence.

What We’re Looking For

We’re interested in people who:

• Have proven experience in automotive parts sales.
• Are passionate about delivering exceptional customer service.
• Can confidently uncover customer needs, handle objections and close opportunities.
• Have experience leading, coaching or mentoring others.
• Are commercially minded and motivated by achieving sales and profit targets.
• Build strong relationships with customers, colleagues and stakeholders.
• Bring energy, initiative and a solutions-focused mindset to every challenge.

What we can offer you

• A dynamic and inclusive work culture - be part of a great team environment
• A company that is enjoying record growth and eligibility for an annual company bonus scheme
• Salary packaging, novated leasing and exclusive discounts on retail, dining, travel, entertainment, leisure, accommodation and more
• Corporate benefits programme with discounts at JB Hi Fi, Specsavers and more
• Exclusive health insurance discount, access to an online health and wellness platform with up to 50% off at over 400 fitness and wellbeing brands including gyms, active wear, healthy meals, supplements, self-care and more
• Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability

To apply for this role, you need to have full working or rights of New Zealand or Australia.

Formal offer of employment is subject to standard pre-employment checks including medical and other background checks.

As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.