Partnerships Coordinator

Australian Red Cross Lifeblood; City of Brisbane; Hybrid; AUD 66,000 - 75,000; Full time

Benefits offered by this job

Parental leave

Salary packaging

Additional annual leave

Employee assistance program

Hybrid working

Job summary

Australian Red Cross Lifeblood – Kelvin Grove QLD is seeking a Partnerships Coordinator to support workplace and strategic partnership programs across Australia. You will coordinate communications, manage data and support events to convert opportunities into outcomes for Lifeblood and communities.

You’ll work with Account Managers, workplace partners and donor teams to keep operations organised, follow through on commitments and help drive donor registrations, workplace participation and

Qualifications

• Experience providing administration, coordination or team support in a busy environment.
• Strong stakeholder engagement and customer service skills, with confidence communicating via phone, Teams, email and face-to-face.
• Exceptional organisational skills and attention to detail.
• Experience coordinating activities across multiple teams and stakeholders.
• The ability to manage data, documents, schedules and communications with accuracy and professionalism.

Responsibilities

• Provide day-to-day operational and administrative support to the Partnerships team.
• Coordinate workplace partner communications, bookings, onboarding materials and engagement activities.
• Track and maintain key performance data including workplace acquisition, donor registrations, group bookings and workplace penetration targets.
• Prepare proposals, presentations, onboarding packs and partnership collateral.
• Maintain accurate CRM records and ensure information is current, consistent and well managed.
• Coordinate information and follow-up activities across multiple teams and stakeholders.
• Assist with scheduling, stakeholder meetings, team activities and logistics.
• Support reporting, performance tracking and continuous improvement initiatives.
• Build strong internal relationships and act as a reliable point of contact for enquiries and requests.

Skills

Stakeholder engagement

Customer service

Communication

Organisational skills

Data coordination

Tools

Microsoft Office

Outlook

Teams

SharePoint

Job description

Australian Red Cross Lifeblood – Kelvin Grove QLD

2d ago , from Australian Red Cross Lifeblood

• Support the delivery and growth of workplace giving and donor engagement partnerships across Australia
• Combine administration, stakeholder engagement and data coordination to help drive donor registrations, workplace participation and partnership success.
• Parental leave cover opportunity, hybrid working, $66-75k + superannuation + salary packaging

About the role

We're looking for a Partnerships Coordinator to join our Customer Experience & Growth team and play a key role supporting workplace and strategic partnership programs across Australia. This is an exciting opportunity for someone who enjoys working with people, coordinating moving parts and providing exceptional support to stakeholders.

You'll work closely with Account Managers, workplace partners, donor centre teams and internal stakeholders to coordinate communications, manage data, support events and ensure key activities run smoothly. You'll be the person who keeps things organised, follows through on commitments and helps turn partnership opportunities into meaningful outcomes for Lifeblood and the communities we serve.

Key Responsibilities:

• Provide day-to-day operational and administrative support to the Partnerships team.
• Coordinate workplace partner communications, bookings, onboarding materials and engagement activities.
• Track and maintain key performance data including workplace acquisition, donor registrations, group bookings and workplace penetration targets.
• Prepare proposals, presentations, onboarding packs and partnership collateral.
• Maintain accurate CRM records and ensure information is current, consistent and well managed.
• Coordinate information and follow-up activities across multiple teams and stakeholders.
• Assist with scheduling, stakeholder meetings, team activities and logistics.
• Support reporting, performance tracking and continuous improvement initiatives.
• Build strong internal relationships and act as a reliable point of contact for enquiries and requests.

Sound interesting? Here’s what we’re looking for:

We're looking for someone who enjoys building professional relationships while keeping operations running smoothly. You'll be organised, proactive and customer-focused, with the ability to juggle competing priorities and maintain a high level of accuracy.

You'll also bring:

• Experience providing administration, coordination or team support in a busy environment.
• Strong stakeholder engagement and customer service skills, with confidence communicating via phone, Teams, email and face-to-face.
• Exceptional organisational skills and attention to detail.
• Experience coordinating activities across multiple teams and stakeholders.
• The ability to manage data, documents, schedules and communications with accuracy and professionalism.
• Strong written and verbal communication skills.
• A proactive approach, with the ability to anticipate needs and solve problems before they escalated.
• Proficiency in Microsoft Office, Outlook, Teams and SharePoint, and the ability to learn new systems quickly.

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one ofAustralia’s menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the Nation, you will have access to the following:

• Ability topurchaseadditionalannual leave
• Access to salary packaging withan optionto package up to $15,900 for living expenses and $2,650 for meals and entertainment
• 14 weeks paid parental leave - no waiting period for either parent
• Our dedicated employeeassistanceprogram - Sonder that you can access 24/7 from an app on your phone
• Plus, many more!