Account Manager - New Workplace and Organisation Partnerships

Australian Red Cross Lifeblood; Sydney; Hybrid; AUD 108,000 - 132,000; Full time

Benefits offered by this job

Salary packaging

Parental leave 14 weeks

Employee assistance program (Sonder)

Additional annual leave option

Job summary

Australian Red Cross Lifeblood is seeking a relationship and purpose-driven professional who enjoys acquiring new business acquisitions by starting conversations and inspiring organisations to make a meaningful difference. You’ll connect with mid–large workplaces and community groups to support blood and plasma donation as part of wellbeing, culture and community impact.

From first conversations through onboarding, you’ll help form partnerships that lead to long‑term donor engagement, and work

Qualifications

• Proven experience in business development, account acquisition or partnerships.
• Demonstrated success engaging with and converting mid–large organisational accounts.
• Strong communication and influencing skills, with confidence presenting to all levels of leadership (internally and externally).
• Ability to work autonomously, manage competing priorities and deliver against KPIs.
• Strong planning, analytical and decision‑making capability.
• High attention to data, reporting accuracy and CRM integrity.

Responsibilities

• Proactively identify and secure new workplace, corporate and community partners.
• Build and manage a robust acquisition pipeline aligned to CSR, ESG, wellbeing and culture priorities.
• Pitch, present and influence senior stakeholders including HR, wellbeing, CSR and executive leaders.
• Meet or exceed acquisition and onboarding targets, including new donor registrations.
• Partner with marketing and internal teams to support workplace launches, donor drives and campaigns.
• Ensure seamless onboarding and handover of accounts post‑acquisition.
• Use CRM data and insights to forecast, report and inform future partnership strategy.
• Share market and customer insights to continuously improve partnership models.

Skills

Business development

Partnerships

Stakeholder engagement

Sales pipeline

CRM management

Job description

• Drive new partnerships that grow Australia's blood and plasma donor community
• Build relationships with mid-large organisations and influence real social impact
• NSW region with hybrid working – salary $120k + superannuation + salary packaging

• Drive new partnerships that grow Australia's blood and plasma donor community
• Build relationships with mid-large organisations and influence real social impact
• NSW region with hybrid working – salary $120k + superannuation + salary packaging

Discover life-giving possibilities

We’re seeking a relationship and purpose-driven professional who enjoys acquiring new business acquisitions by starting conversations and inspiring organisations to make a meaningful difference.

You’ll connect with mid-large workplaces and community groups, introducing opportunities to support blood and plasma donation as part of their wellbeing, culture and community impact. From first conversations through to successful onboarding, you’ll help shape partnerships that lead to long‑term donor engagement.

Once partnerships are established, you’ll work closely with lifecycle account leaders to ensure a smooth handover, allowing you to stay focused on building new relationships. You’ll be part of the Partnership Team within Customer Experience & Growth, collaborating with marketing, insights and partnership colleagues across the country to amplify impact together.

Key Responsibilities

• Proactively identify and secure new workplace, corporate and community partners
• Build and manage a robust acquisition pipeline aligned to CSR, ESG, wellbeing and culture priorities
• Pitch, present and influence senior stakeholders including HR, wellbeing, CSR and executive leaders
• Meet or exceed acquisition and onboarding targets, including new donor registrations
• Partner with marketing and internal teams to support workplace launches, donor drives and campaigns
• Ensure seamless onboarding and handover of accounts post‑acquisition
• Use CRM data and insights to forecast, report and inform future partnership strategy
• Share market and customer insights to continuously improve partnership models

Sounds interesting? Here’s what we’re looking for:

• Proven experience in business development, account acquisition or partnerships
• Demonstrated success engaging with and converting mid–large organisational accounts
• Strong communication and influencing skills, with confidence presenting to all levels of leadership (internally and externally)
• Ability to work autonomously, manage competing priorities and deliver against KPIs
• Strong planning, analytical and decision‑making capability
• High attention to data, reporting accuracy and CRM integrity

Wellbeing & Benefits

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause‑friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the Nation, you will have access to the following:

• Ability to purchase additional annual leave
• Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
• 14 weeks paid parental leave - no waiting period for either parent
• Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone
• Plus, many more!

We’re proud to be a Circle Back Initiative Employer for 2026 and commit to respond to every applicant. You’ll hear from us once your application has been reviewed.

In the mean time if you have questions about this role, or need support or adjustments during any stage of the recruitment process, please contact us at [e-mail]. Our AI careers assistant can help with common questions and connect you with our Talent Acquisition team if required.

This vacancy is being managed directly by Lifeblood’s Talent Acquisition team. We won’t accept candidates from external recruitment agencies on this occasion.