Partner Success Manager

Auto Europe; Sydney; On-site; AUD 90,000 - 140,000; Full time

Job summary

Auto Europe is a global leader in car rental services, with over 70 years of experience. The Partner Success Manager will lead engagement and digital enablement across Travel Agent and Affiliate partners, reporting to the Partner Services Director.

You will drive revenue growth and build strong relationships through partner performance. You will accelerate partner growth, promote digital adoption of booking platforms and API integrations, and maintain the health of your portfolio through joint

Qualifications

• Bachelor’s degree in business, marketing or equivalent field.
• Strong communication and stakeholder management capabilities.
• Commercial acumen with ability to read and act on data.
• Experience negotiating commercial terms with partners.

Responsibilities

• Accelerate partner growth through bookings, revenue and ancillary adoption.
• Drive digital adoption of booking platforms, self-serve tools and API integrations.
• Deepen partner engagement with tailored approaches per partner’s business model.
• Maintain portfolio health with risk flags and cross-functional action.
• Build and drive joint business plans with partners via quarterly reviews.

Skills

Strategic thinking

Partner engagement

Commercial acumen

Data-driven decision making

Communication

Stakeholder management

Negotiation

API / white-label experience

Cross-functional collaboration

Education

Bachelor’s degree in business, Marketing or similar

Job description

Auto Europe is a global leader in car rental services, with over 70 years of experience in the industry. The company offers access to more than 20,000 car rental locations worldwide, along with luxury and sports car rentals, scheduled air from the USA to Europe, and a range of three- to five-star hotels. Auto Europe also provides GPS rentals, short-term car leases, and motorhome rentals to meet diverse travel needs. The organization is committed to delivering competitive rates and high-quality customer service, creating reliable travel solutions for customers around the world.

The role

As a Partner Success Manager, you will lead the engagement and digital enablement of a defined portfolio of Travel Agent (including Consortia) and Affiliatepartners. Reportingintothe Partner Services Director, youare responsible forrevenue growth across your portfolio and building strong relationships through the lens of partner performance.

Your impact

• Accelerate partner growth: Drive a measurable increase in booking, gross revenue, and ancillary adoption across your portfolio.
• Drive digital adoption: Bring your partners along on Auto Europe’s digital journey - increasing adoption of our booking platforms, self-serve tools, and API/white-label integrations across your portfolio.
• Deepen partner engagement: Increase the frequency and quality of partner engagement, tailoring your approach and messaging to each partner’s business model, size, and maturity to drive uptake of new products and features.
• Commercial rigor: Maintain360viewof your portfolio's health, margin contribution, flagging any risks and working cross functionally to address them.
• Sustainable portfolio health: Build and drive a joint business plan with each partner - turning shared goals into measurable adoption and growth through quarterly planning sessions and monthly commercial reviews.

What We Are Looking For

• 5+ years in partner success, partner enablement, channel management, or account management across a B2B partner or account portfolio.
• Strategic thinking - the ability to develop and execute joint business plans that grow partner engagement, adoption, and revenue.
• Strong Business Acumen, youhave the ability todevelop actionable growth strategies that increase booking volume, gross revenue, and ancillary adoption from complex data
• Self-Starter who brings ideas and proposals proactively.
• Confident negotiating commercial agreement terms at partner level - you know what you are trying to achieve before you walk into the room.
• Experience working with API / white label-based product solutions or in a technically integrated distribution environment is a strong advantage.

What you've got

• Bachelor’s degree in business, Marketing or similar.
• Exceptional communication and stakeholder management skills, with the ability toidentifycritical stakeholders, build andmaintainstrong relationships across our partners.
• Commercial acumen - you want to understand what drives your partners' businesses and how Auto Europe can grow within them.
• Experience managing commercial agreements - commission structures, volume incentives, renewal negotiations - not just administering them.
• Collaborative - when something is outside yourcontrolyou know how to get the right internal people moving quickly.
• Disciplined - you protect your time for high-value commercial work and route operational issues to the right place.
• Background in travel distribution, the travel trade, consortia, OTA, metasearch,affiliateor a related digital commerce environment isadvantageousbut not essential.
• Able to lead a data-driven commercial conversation - you come to meetings with insight and proposals, not updates
• Comfortable using data and reporting tools to build your own commercial narrative - you do not wait for someone else to tell you how your portfolio is performing.