Part-Time Tech-Savvy Retail Consultant

Telstra; Logan City; On-site; AUD 60,000 - 72,000; Part time

Benefits offered by this job

12% Superannuation

Telstra discounts

240+ brands

16 weeks parental leave

Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

4 weeks additional leave

17,000 learning programs

Flexible hours

Performance rewards

Inclusive culture

Job summary

Telstra Retail is seeking a part-time Customer Service & Sales Consultant at MT GRAVATT to assist customers with product selection, service activation and basic troubleshooting in a busy in-store setting. You’ll deliver friendly, expert guidance and contribute to a positive store experience.

You’ll stay up-to-date with the latest gadgets, work closely with teammates to hit sales targets, and enjoy opportunities for growth within Telstra while enjoying flexible hours and a supportive team culture.

Qualifications

• Excellent communication and interpersonal skills for in-store customer interactions.
• Ability to understand customer needs and provide appropriate product solutions.
• Willingness to learn about Telstra products and services to support customers.

Responsibilities

• Assist customers with product selection and service activation.
• Troubleshoot basic issues and ensure a positive in-store experience.
• Achieve and contribute to sales targets and KPIs while delivering great service.
• Collaborate with team to maintain a welcoming store environment.

Skills

Great communication skills

Solution-oriented

Sales drive

Learning mindset

Resilience and positivity

Customer-facing experience

Job description

Telstra Retail is seeking a part-time Customer Service & Sales Consultant at MT GRAVATT to assist customers with product selection, service activation and basic troubleshooting in a busy in-store setting. You’ll deliver friendly, expert guidance and contribute to a positive store experience.

You’ll stay up-to-date with the latest gadgets, work closely with teammates to hit sales targets, and enjoy opportunities for growth within Telstra while enjoying flexible hours and a supportive team culture.