Part Time Sales Assistant - Highpoint

Forever New Clothing; Melbourne; On-site; AUD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive casual hourly rates

Product and retail training

Career development opportunities

Job summary

UGG EXPRESS in Melbourne is seeking Casual Retail Sales Assistants to deliver an exceptional shopping experience for customers. You will welcome customers, understand their needs and recommend suitable products, styles and sizes while building product knowledge and assisting purchases.

Join the team to benefit from product and retail training, competitive casual hourly rates, and career development opportunities within our growing retail network.

Qualifications

• Friendly, confident and customer-focused.
• Good communication and interpersonal skills.
• Positive, proactive and reliable.
• Interested in retail, fashion or footwear.
• Able to work independently after training.
• Previous retail, sales or customer service experience is preferred.

Responsibilities

• Welcome customers and provide friendly and professional service.
• Understand customer needs and recommend suitable products, styles and sizes.
• Develop good product knowledge and assist customers with their purchase decisions.
• Process sales, returns and exchanges using the POS system.
• Maintain store presentation, cleanliness and product displays.
• Assist with stock replenishment, stock counts and general store operations.
• Support the team in achieving store sales and service goals.
• Share Savers story with our customers and donors, ensuring excellent service.
• Ensure retail floor is well maintained and ready for treasure hunting.
• Meet service standards with your team and support safety culture.

Skills

Customer service

Communication

Interpersonal skills

Retail experience

Teamwork

Independence after training

Job description

UGG EXPRESS is one of Australia’s leading sheepskin and footwear retailers, offering a wide range of UGG boots, footwear, accessories and sheepskin products.

We are looking for enthusiastic and customer-focused Casual Retail Sales Assistants to join our team and provide a great shopping experience for our customers.

Key Responsibilities

• Welcome customers and provide friendly and professional service.
• Understand customer needs and recommend suitable products, styles and sizes.
• Develop good product knowledge and assist customers with their purchase decisions.
• Process sales, returns and exchanges using the POS system.
• Maintain store presentation, cleanliness and product displays.
• Assist with stock replenishment, stock counts and general store operations.
• Support the team in achieving store sales and service goals.

About You

• Friendly, confident and customer-focused.
• Good communication and interpersonal skills.
• Positive, proactive and reliable.
• Interested in retail, fashion or footwear.
• Able to work independently after training.
• Previous retail, sales or customer service experience is preferred.

What We Offer

• Competitive casual hourly rates.
• Product and retail training.
• Career development opportunities within our growing retail network.

If you enjoy working with customers and thrive in a retail environment, we would love to hear from you.

At Savers we’re a team of thrifters: doers, supporters and big thinkers, each bringing our own passion and our own unique potential. Here, getting things done is just the beginning. We’re hardwired to look for smarter, better, more meaningful ways to do it right — for our people and for our purpose.

About the Role

Reporting to the Retail Manager at our Footscray Store, you will be responsible for sharing the Savers story with our customers and donors, ensuring they receive excellent service and have a meaningful Savers experience.

A typical day might include:

• Ensuring our retail floor is always well maintained and ready for treasure hunting
• Meeting and engaging with our wonderful customers and donors, including managing change rooms, door greeting and working on the registers
• Working with your team to make sure you all meet service standards
• Supporting our safety culture

About You

To ensure you can hit the ground running, you will have a mix of the following:

• Availability for casual hours – Monday to Sunday
• A team player – you love working in a team, and enjoy helping others to meet team goals
• Experience working in a fast-paced environment – you might have worked in retail, hospitality, returning to the work force, or your first job
• Celebrate uniqueness – we are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• Impact driven – you want to make an impact on your team and your community
• Customer focused – we make service count, so you will need to be passionate about providing an exceptional experience at every interaction with our valued customers and donors
• Eager to learn – you are always looking to find a better way, adapt and improve
• Do the right thing – you are passionate about standing up for what’s right and doing what you say you will

Join us and help shape what’s next.