Retail Sales Assistant — Dynamic Thrift Store Team

Savers Australia Pty, Ltd.; Melbourne; On-site; AUD 28,000 - 36,000; Part time

Job summary

Savers in Carrum Downs is seeking a casual Retail Team Member to provide exceptional customer service and a welcoming shopping experience for donors and shoppers. You’ll be on the floor, assisting customers, handling registrations and queues, and helping with store presentation.

You'll thrive in a fast-paced environment, value teamwork, and strive to make every interaction meaningful. Availability across weekdays and weekends, including after-school hours, is important to us.

Qualifications

• Availability for casual hours, including weekdays and weekends.
• Strong customer focus and communication skills.
• Experience in retail, hospitality, or returning to work welcome.
• Collaborative team player who supports peers to hit goals.
• Dedicated to providing a meaningful customer and donor experience.
• Commitment to safety and positive workplace culture.

Responsibilities

• Maintain a welcoming retail floor and organize displays.
• Greet customers, manage change rooms, and operate registers.
• Work with the team to meet service standards.
• Support a safe and inclusive store environment.

Skills

Customer service

Team player

Adaptable

Fast-paced environment

Eager to learn

Diversity & inclusion

Job description

About our Business

At Savers we’re a team of thrifters: doers, supporters and big thinkers, each bringing our own passion and our own unique potential. Here, getting things done is just the beginning. We’re hardwired to look for smarter, better, more meaningful ways to do it right — for our people and for our purpose.

About the Role

Reporting to the Retail Manager at our Carrum Downsstore, you will be responsible for sharing the Savers story with our customers and donors, ensuring they receive excellent service and have a meaningful Savers experience.

A typical day might include:

• Ensuring our retail floor is always well maintained and ready for treasure hunting
• Meeting and engaging with our wonderful customers and donors, including managing change rooms, door greeting and working on the registers
• Working with your team to make sure you all meet service standards
• Supporting our safety culture

About You

To ensure you can hit the ground running, you will have a mix of the following:

• Availability for casual hours – Monday to Sunday - after school nights and weekends
• A team player – you love working in a team, and enjoy helping others to meet team goals
• Experience working in a fast-paced environment – you might have worked in retail, hospitality, returning to the work force, or your first job
• Celebrate uniqueness – we are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• Impact driven – you want to make an impact on your team and your community
• Customer focused – we make service count, so you will need to be passionate about providing an exceptional experience at every interaction with our valued customers and donors
• Eager to learn – you are always looking to find a better way, adapt and improve
• Do the right thing – you are passionate about standing up for what’s right and doing what you say you will

With us, you won’t stand still - the work is hands-on and fast-moving but it’s always backed by genuine care for everyone that works here. Whether you’re searching for a career with growth, work that really matters or the flexibility to fit round your life, you’ll fit right in.

Join us and help shape what’s next. Apply Now!

Please note:
- further processes such as police checks may form part of the application process.
- due to the high volume of applications, only shortlisted applicants will be contacted.
- no agencies thank you