Retail Sales Assistant - Airport West

UGG Express; Melbourne; On-site; AUD 30,000 - 41,000; Part time

Benefits offered by this job

Product training

Career development

Job summary

UGG EXPRESS is a leading Australian retailer of UGG boots and sheepskin products, seeking enthusiastic Casual Retail Sales Assistants for a positive shopping experience in Melbourne.

As a casual team member, you’ll greet customers, understand needs, and help with product selections while processing transactions and maintaining store presentation. Training and career development opportunities are provided.

Qualifications

• Friendly, confident and customer-focused.
• Good communication and interpersonal skills.
• Positive, proactive and reliable.
• Interested in retail, fashion or footwear.
• Able to work independently after training.
• Previous retail, sales or customer service experience is preferred.

Responsibilities

• Welcome customers and provide friendly and professional service.
• Understand customer needs and recommend suitable products, styles and sizes.
• Develop good product knowledge and assist customers with their purchase decisions.
• Process sales, returns and exchanges using the POS system.
• Maintain store presentation, cleanliness and product displays.
• Assist with stock replenishment, stock counts and general store operations.
• Support the team in achieving store sales and service goals.

Skills

Customer service

Communication

Interpersonal skills

Independent work

Job description

Casual Temporary Entry Level

Posted 09 Oct 2026

Description

About the Role

UGG EXPRESS is one of Australia's leading sheepskin and footwear retailers, offering a wide range of UGG boots, footwear, accessories and sheepskin products.

We are looking for enthusiastic and customer-focused Casual Retail Sales Assistants to join our team and provide a great shopping experience for our customers.

Key Responsibilities

• Welcome customers and provide friendly and professional service.
• Understand customer needs and recommend suitable products, styles and sizes.
• Develop good product knowledge and assist customers with their purchase decisions.
• Process sales, returns and exchanges using the POS system.
• Maintain store presentation, cleanliness and product displays.
• Assist with stock replenishment, stock counts and general store operations.
• Support the team in achieving store sales and service goals.

About You

• Friendly, confident and customer-focused.
• Good communication and interpersonal skills.
• Positive, proactive and reliable.
• Interested in retail, fashion or footwear.
• Able to work independently after training.
• Previous retail, sales or customer service experience is preferred.

What We Offer

• Competitive casual hourly rates.
• Product and retail training.
• Career development opportunities within our growing retail network.

Please note that only shortlisted candidates will be contacted.