Retail Sales & Service Champions (Casual Roles)

Officeworks; Canberra; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Product training

Career development

Competitive hourly rate

Job summary

UGG EXPRESS in Canberra is seeking enthusiastic Casual Retail Sales Assistants to provide a great shopping experience for customers. You will welcome customers, understand needs, and recommend products while maintaining attractive displays and handling sales, returns and exchanges with the POS system.

Experience in retail or customer service is preferred, and after training you will work independently. Training and product knowledge development are offered in a supportive team environment.

Qualifications

• Friendly, confident and customer-focused.
• Good communication and interpersonal skills.
• Positive, proactive and reliable.
• Interested in retail, fashion or footwear.
• Able to work independently after training.
• Previous retail or customer service experience preferred.

Responsibilities

• Welcome customers and provide friendly and professional service.
• Understand customer needs and recommend suitable products, styles and sizes.
• Develop good product knowledge and assist customers with their purchase decisions.
• Process sales, returns and exchanges using the POS system.
• Maintain store presentation, cleanliness and product displays.
• Assist with stock replenishment, stock counts and general store operations.
• Support the team in achieving store sales and service goals.

Skills

Customer service

Communication

Interpersonal skills

Independent work

Job description

UGG EXPRESS is one of Australia’s leading sheepskin and footwear retailers, offering a wide range of UGG boots, footwear, accessories and sheepskin products.

We are looking for enthusiastic and customer-focused Casual Retail Sales Assistants to join our team and provide a great shopping experience for our customers.

Key Responsibilities

• Welcome customers and provide friendly and professional service.
• Understand customer needs and recommend suitable products, styles and sizes.
• Develop good product knowledge and assist customers with their purchase decisions.
• Process sales, returns and exchanges using the POS system.
• Maintain store presentation, cleanliness and product displays.
• Assist with stock replenishment, stock counts and general store operations.
• Support the team in achieving store sales and service goals.

About You

• Friendly, confident and customer-focused.
• Good communication and interpersonal skills.
• Positive, proactive and reliable.
• Interested in retail, fashion or footwear.
• Able to work independently after training.
• Previous retail, sales or customer service experience is preferred.

What We Offer

• Competitive casual hourly rates.
• Product and retail training.
• Career development opportunities within our growing retail network.

If you enjoy working with customers and thrive in a retail environment, we would love to hear from you.

Please note that only shortlisted candidates will be contacted.