Part-Time Retail Tech Sales & Service Consultant

Telstra Corporation; Lismore; On-site; AUD 39,000 - 56,000; Part time

Benefits offered by this job

12% Superannuation

Telstra service discounts

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Job summary

Telstra in Lismore is seeking a Retail Customer Service & Sales Consultant for a part-time, permanent position. You will assist customers in choosing products, activate services, and troubleshoot basic issues, delivering friendly, confident service in-store.

You will stay informed about Telstra products, aiming to meet sales KPIs while ensuring positive customer experiences. Flexible hours and a supportive team culture are highlighted, with accessibility support available during recruitment.

Responsibilities

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Job description

Telstra in Lismore is seeking a Retail Customer Service & Sales Consultant for a part-time, permanent position. You will assist customers in choosing products, activate services, and troubleshoot basic issues, delivering friendly, confident service in-store.

You will stay informed about Telstra products, aiming to meet sales KPIs while ensuring positive customer experiences. Flexible hours and a supportive team culture are highlighted, with accessibility support available during recruitment.