Part-Time Retail Tech & Customer Solutions Consultant

Telstra Corporation; Sydney; On-site; AUD 39,000 - 52,000; Part time

Benefits offered by this job

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

4 weeks additional leave

Job summary

Telstra Retail is seeking a Part Time Customer Service & Sales Consultant in Marrickville. You will assist customers with product selection, service activation, and basic troubleshooting while delivering on Telstra's service standards.

Expect a supportive team environment and opportunities to grow through product knowledge and skills development. You will be the go-to tech expert, helping customers choose solutions that fit their needs and contribute to store performance, with a focus on

Qualifications

• Customer-facing experience is a plus but not required.
• Strong communication and problem-solving skills.
• Ability to learn quickly in a fast-paced environment.

Responsibilities

• Help customers find the right products and services.
• Provide in-store assistance and service activation.
• Troubleshoot basic issues and maintain store standards.
• Collaborate with team to achieve sales targets and KPIs.

Skills

Communication

Sales Drive

Customer facing

Learning mindset

Resilience

Teamwork

Job description

Telstra Retail is seeking a Part Time Customer Service & Sales Consultant in Marrickville. You will assist customers with product selection, service activation, and basic troubleshooting while delivering on Telstra's service standards.

Expect a supportive team environment and opportunities to grow through product knowledge and skills development. You will be the go-to tech expert, helping customers choose solutions that fit their needs and contribute to store performance, with a focus on