Part-Time Customer Experience & Sales Consultant

Telstra Corporation; Tweed Heads; On-site; AUD 45,000 - 47,000; Part time

Benefits offered by this job

30% off Telstra services

16 weeks of paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Up to 4 weeks additional leave

Over 240 brand/partner discounts

12% Superannuation

Job summary

Telstra Retail Tweed City is seeking a Part Time Customer Service & Sales Consultant to join our team. You will provide frontline support, help customers select products and services, activate accounts, and troubleshoot basic issues, delivering friendly, efficient service.

You will stay informed about Telstra offerings, work with teammates to hit sales targets and KPIs, and contribute to a welcoming store environment that puts customers first and supports store performance.

Qualifications

• Great communication skills
• Solution-oriented approach
• Sales drive and KPI focus
• Customer-facing experience preferable
• Willingness to learn about Telstra products
• Team collaboration and adaptability

Responsibilities

• Deliver exceptional customer experiences by helping customers find the right products and services.
• Be the go-to tech expert, staying up-to-date with gadgets and Telstra services.
• Achieve and exceed sales targets and KPIs while keeping customers connected.
• Collaborate with the team to maintain a welcoming store environment and support store goals.

Job description

Telstra Retail Tweed City is seeking a Part Time Customer Service & Sales Consultant to join our team. You will provide frontline support, help customers select products and services, activate accounts, and troubleshoot basic issues, delivering friendly, efficient service.

You will stay informed about Telstra offerings, work with teammates to hit sales targets and KPIs, and contribute to a welcoming store environment that puts customers first and supports store performance.