Part-Time Retail Customer Service & Tech Sales | Flexible Hours

Telstra Corporation; Western Australia; Hybrid; AUD 75,000 - 115,000; Full time

Job summary

Flowserve is seeking a Field Service Technician to install, commission, monitor, troubleshoot, and repair pumps, seals and related equipment across oil & gas, chemical, nuclear, coal, and wastewater sectors. The role involves real-time technical support onsite, repairs, upgrades, and customer training at client facilities.

You will collaborate with repair centers, customer service, and sales engineering, and maintain thorough records while traveling as required and working overtime to meet

Qualifications

• Proven ability to read and interpret blueprints, engineering drawings, and schematics.
• Self-starter with good follow-through and ability to work independently with minimal supervision.
• Strong communication skills and ability to train customers in operating and maintaining equipment.

Responsibilities

• Make direct, in-person service calls in response to customer requests.
• Assess mechanical problems and take actions to resolve promptly.
• Work side-by-side with customer personnel and lead work crews as required.
• Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.
• Ensure equipment is installed successfully and on schedule.
• Check equipment prior to start-up and assess startup performance.
• Monitor maintenance and performance of Flowserve equipment.
• Collaborate with repair centers, customer service, and sales engineering.
• Maintain accurate records including daily reports, jobs quoted, and time charged.

Skills

Troubleshooting

Field service

Reading blueprints

Customer communication

Driver's license

Education

HS Diploma / GED

Tools

Outlook

Word

Excel

Job description

Company Overview:
Flowserve is a global manufacturer of pumps, valves, seals, and aftermarket services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals. If you're looking for a culture built on ingenuity, innovation, and excellence, Flowserve offers the opportunity to put your experience in motion. Whether you’re an individual contributor or a people leader, you’ll find meaningful opportunities for professional growth, competitive rewards, and a workplace grounded in our core values: People, Safety, Integrity, Ownership and Ingenuity. At Flowserve, we’re inspired by what we can achieve together-creating extraordinary flow control solutions that strengthen today’s world while building tomorrow.
**Role Summary:**
The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve’s pumps, seals, and other equipment across industries such as oil and gas, chemical, nuclear, coal, and wastewater industries, depending on the customer engagement.
In this challenging position the Field Service Technician (FST) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The FST is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facilities.
Our Field Service Technician team is the face of Flowserve, and we count on them to deliver a world-class service to our customers, creating a lasting competitive advantage for our products and services.
**Responsibilities & Requirements:**
-Make direct, in-person service calls in response to customer requests.
-Assess mechanical problems and take actions to resolve promptly.
-Work side-by-side with our customer’s personnel, and lead work crews as required.
-Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.
-Ensure that equipment is installed successfully and on schedule.
-Check equipment prior to start-up and assess start-up performance.
-Monitor the maintenance and performance of Flowserve equipment.
-Train customers in the proper procedures for operating and maintaining Flowserv products.
-Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering.
-Maintain and submit organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.
-Knowledgeable about the industrial applications and operations of pumps, valves, seals, actuators, and mechanical equipment.
-Experience with installing mechanical equipment.
-Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings.
-Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics
-Must be a self-starter with good follow-through, capable of working independently with little supervision.
-Capable in Outlook, Word, and Excel
-An active driver's license with a good driving record is essential to the role.
-Able to travel, including globally, for extended periods of time
-Able to work overtime as required to minimize impact to customers
-Physical activity is required, including frequent lifting up to 50 pounds / 25kg, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.
-Excellent communication skills
-Good organizational skills
-Communicate by word and actions Flowserve's values for ethics, safety, and quality
-Other duties as assigned.
**Preferred Experience / Skills:**
-Professional certifications in this field.
-Ability to work collaboratively with unfamiliar teams.
-HS Diploma / GED and 3-5 years relevant experience
**Req ID** : R-21069
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision